Recenze společnosti Chris Elli

Hello, I understand you are dealing with one of our customer service team with regards to this and hopefully a resolution is reached shortly.

Hello,We ship 1000s of watches each week and try our best to ensure every order is on time, unfortunately transit issues do occasionally occur. We apologise for any inconvenience caused to you by the missing shipment. I understand someone from the Customer Service team has been dealing with your situation and has clearly communicated that a refund was being processed for you due to unavailable stock for a replacement shipment. We hope you are happy with the resolution that was reached.

Hello, We are sorry to hear you are unhappy with the delivery time. Our Free Worldwide shipping usually takes 10-15 working days but it can take up to 30 working days (6 weeks) as different countries’ customs can take a bit longer. Unfortunately we have no control over how long this takes. We can see that your order is on route from the German Sorting Facilities to customs in your location country. Once the order lands there, the tracking will update with details for you and will be processed and scanned through your countries local postal services for delivery. Thank you for your patience!Kind regards, W2U