Recenze společnosti Chris Elli

Hello, I understand you are dealing with one of our customer service team with regards to this and hopefully, a resolution is reached shortly. Thank you for your patience. Kind regards, W2U

Hello, We are sincerely sorry that this has happened. We would recommend you contact AnPost directly to request items not to be left that way in the future. Regarding your battery issue, we are very sorry to hear that your item was not functioning upon receipt. As a goodwill gesture, we can offer you a refund for the cost of the battery replacement. Please be aware the maximum amount we will refund is up to £10. The refund will be actioned once we have received a copy of your receipt. Please contact our Customer Service team they will be happy to process this refund for you.Kind regards, W2U

Hello, thank you so much for your positive feedback! We are so glad to hear that you are happy with your recent purchase. Kind regards, W2U

Hello, We are sorry to hear you are unhappy with the delivery time. You selected the Free Worldwide shipping method, which is not fully trackable and usually takes 10-20 working days but it can take up to 30 working days (6 weeks) as different countries’ customs can take longer. Unfortunately, we have no control over how long this takes. Thank you for waiting the full time for delivery. Kind regards, W2U

Hi there. As explained on our Delivery Information page, under 'Import Duties', for deliveries outside the United Kingdom, you may be subject to import duties and taxes. Any additional charges for customs clearance must be paid by you, as we have no control over these charges and cannot predict them. Please check with your local customs office, as customs policies vary widely from country to country. Additionally, please note that when ordering from Watches2U, you are considered the importer and must comply with all laws and regulations of the country in which you are receiving the goods.