Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Chaseblue Loans Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 578 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

I wasn't advise very clearly of the process at the start. I was then constantly burraged with constant phone calls that it got to the point where I felt communications were best by emails only.

Alun

Chaseblue Loans

7 years ago

Good morning,

Thank you for taking the time to reply to our Feefo request, we take all feedback on board.

We are sorry to read that you were not happy with the overall process of your application and acknowledge your statement of dissatisfaction.

After looking at your application in detail, there was clearly a delay caused by the need for a court to action the transfer paperwork. With them involved it required a lot of chasing on your advisor behalf to try and confirm a completion date and keep the case moving forward. It was important to keep all parties updated and often phone calls were needed which were also backed up by group emails.

If you wish to discuss your specific case further, then please feel free to contact us directly.

We will review our internal processes to ensure we continue to deliver the very best service our clients require from us.

Regards
Chaseblue Loans

Recenze produktu

Datum nákupu: 31/10/2018

Maclean

Ověřeno Feefo

7 years ago

Co říká Maclean o Chaseblue Loans:

Fantastic service from start to finish!! Always very attentive and fully investigated our needs before offering a service! Excellent

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Recenze produktu

Datum nákupu: 31/10/2018

Puddle

Ověřeno Feefo

7 years ago

Co říká Puddle o Chaseblue Loans:

Kaye was fantastic from start to finish. Made the whole process simple and stress free. Nice work to all at ChaseBlue in particular Kaye Singh. I will be definitely recommending them to friends etc....

Přečíst další

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Recenze produktu

Datum nákupu: 24/10/2018

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Excellent, informative and kept to promised lead times.

Excellent customer service from start to finish. Phil kept us updated every step of the way. Would highly recommend Chaseblue loans.

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Recenze produktu

Datum nákupu: 24/10/2018

Bennett-Smith

Ověřeno Feefo

Kent

7 years ago

Co říká Bennett-Smith o Chaseblue Loans:

The service and advice received from the broker was exemplary - nothing was too much trouble - and the result was a mortgage enabling us to purchase our new home and begin our last big adventure! We...

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Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Recenze produktu

Datum nákupu: 19/10/2018

Hubbard

Ověřeno Feefo

skegness

7 years ago

Co říká Hubbard o Chaseblue Loans:

Very efficient and always available at the drop off a hat.

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Recenze produktu

Datum nákupu: 15/10/2018

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Go elsewhere

Took far too long to give an answer, 3 months before you finally agreed to the loan!! Would not recommend you to anyone.

Alun

Chaseblue Loans

7 years ago

Good morning,

Thank you for taking the time to reply to our Feefo request, we take all feedback on board.

We are sorry to read that you were not happy with the overall process of your application and acknowledge your statement of dissatisfaction.

After looking at your application in detail, there were many needs requested that the lender required before they were willing to fund your transaction, including documentation from 3rd parties which unfortunately increased the overall timescale of your application.

We will review our internal processes to ensure we continue to deliver the very best of service our clients require from us.

If you wish to discuss this further, then please feel free to contact us directly.

Regards

Chaseblue Loans

Recenze produktu

Datum nákupu: 25/09/2018

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Excellent super slick service

Excellent, super slick service from start to finish from Phil at Chase Blue.

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Recenze produktu

Datum nákupu: 25/09/2018

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Top marks for a top company.

Prompt, informative and totally professional. I'd recommend Eleanor to anyone.

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Recenze produktu

Datum nákupu: 25/09/2018

Towers

Ověřeno Feefo

7 years ago

Co říká Towers o Chaseblue Loans:

Excellent service

Chaseblue loans were fantastic from day one, our contract James was professional and friendly all the way through the process and his involvement kept us calm and collected throughout.

Alun

Chaseblue Loans

7 years ago

Thank you so much for your kind words.

We really appreciate you taking the time out to share your feedback with us.

We look forward to helping you again in the future.

Datum nákupu: 14/09/2018

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Chaseblue Loans

secured loanVíce recenzí pro tento výrobek (200)Prohlédnout si stránku výrobku

secured loanVíce recenzí pro tento výrobek (200)Prohlédnout si stránku výrobku

Secured LoanVíce recenzí pro tento výrobek (200)Prohlédnout si stránku výrobkuSuited my budget which I outlined from the first phone call.

Secured LoanVíce recenzí pro tento výrobek (200)Prohlédnout si stránku výrobkuAn excellent package tailored to our needs.

Secured LoanVíce recenzí pro tento výrobek (200)Prohlédnout si stránku výrobkuGood product/good fixed rate.

Secured LoanVíce recenzí pro tento výrobek (200)Prohlédnout si stránku výrobkuJust what I needed when mortgages weren't available

Secured LoanVíce recenzí pro tento výrobek (200)Prohlédnout si stránku výrobku

Secured LoanVíce recenzí pro tento výrobek (200)Prohlédnout si stránku výrobku

Secured LoanVíce recenzí pro tento výrobek (200)Prohlédnout si stránku výrobkuNot only did they recommend the best product for me, they also provided detail on exactly what savings I would be making on my debt consolidation.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?