The purchasing process was seamless, and the team was incredibly easy to deal with. When I needed to exchange a fan, their communication was clear and professional, making the transition effortless....
Ceiling fans Warehouse were very easy to deal with, communication when I needed to exchange the fan was easy and clear.
The purchasing process including delivery was simple, and the team was...
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Recenze produktu
Product
Ceiling Fans Warehouse
2 months ago
Thank you for your feedback. We’re very sorry to learn about the issues you’ve encountered with the installation service. This certainly isn’t the experience we want for our customers.
After seeing your review, our service consultant has reached out to you to investigate as the situation described didn’t appear to align with our installation process. We’ve also escalated the matter internally with our representative from our third-party installation partner.
They have advised that they will be contacting you directly to work through this with you and arrange a resolution as soon as possible. Our team will continue to monitor the case to ensure it is properly addressed.
We appreciate you bringing this to our attention and look forward to getting this sorted for you. We’re really pleased to hear that your purchasing and delivery experience with our team was positive
AR
Amanda Rogerson
1 month ago
I am very impressed with the proactive service from both Ceiling Fans Warehouse and Taskforce. After I raised a concern, both companies reached out immediately to resolve the situation and address all issues. They coordinated a new electrician from Techsmart Electrical, who did an amazing job with the installation. It is rare to see such a high level of accountability and quick, clear communication—I am really pleased with the final result.
Hi there,
Thank you for your feedback. We’re sorry to hear about the noise you’ve experienced. This is not typical for this model, and certainly not the standard we expect. We haven’t received a warranty enquiry from you just yet, however we’ll arrange for our team to reach out and assist you directly to get this resolved as quickly as possible.
If you’d prefer, you’re also welcome to contact us at your convenience so we can begin assessing the issue under warranty.
We’re glad to hear you’re happy with the look of the fan and that installation went smoothly.
Excellent service provided by Ceiling Fans Warehouse. Order was quickly despatched and safely received. Packaging of the fan was excellent so no damage could be cause.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
