My call handler Nicki was brilliant. She was amazingly empathetic which completely threw me but was amazing from a customer service point of view. Thank you Cedar insurance.
Social Media Team
Cedar Tree Insurance
1 year ago
Thank you for reviewing our services, we’ll pass your feedback onto Nikki to let her know you are
happy with the service she provided.
Feedback from customers such as you is what allows our team to improve and provide the best
possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we
invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this
time to remind you what is available to you. Our club is about rewarding those who purchase from
us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you
purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon,
Waitrose, Sainsbury’s, Tesco etc).
Free to enter monthly prize draws including prizes from a free coffee at Costa to a free holiday for a
family.
Up to 20% off any insurance you take directly from us.
Already a member? We hope you are enjoying the benefits of the club and, we wanted to remind
you that you can invite friends to the club, they will get 15% off any policy they buy from us and,
immediate access to the club benefits!
You can access the club at
https://www.cedartreeinsurance.com/club/
Bradley was very helpful when I needed to update my policy with medical information. Bradley told me about the app which I have now downloaded, this will be invaluable for my holiday. The option to...
The service today from Libby was very efficient. Lovely to actually get through to a person and have the issue dealt with in a very polite manner.
Thanks
Mrs Williams
First class service from the moment we booked our one off trip to USA.
We never needed to claim but what we especially liked was the after trip contact that gave us details how to if we needed it.
We...
I have purchased holiday insurance from Cedar tree for the second year running as it is so simple to use the site, quick and easy to do kept well informed about the policy easy to download and it's...
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....