Been using Cedartree for a number of years. Pricing for cover is competitive and easy to get covered. Good communication pre and post trip if ever needed to claim
Very good I emailed yesterday evening and got the information early today really prompt great service thank you
Social Media Team
Cedar Tree Insurance
6 months ago
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of CedarTree for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club athttps://www.cedartreeinsurance.com/club/
Datum nákupu: 13/09/2025
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Andrew Scott
Ověřeno Feefo
6 months ago
Co říká Andrew Scott o Cedar Tree Insurance:
Great customer service - very unusual these days!
Social Media Team
Cedar Tree Insurance
6 months ago
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of CedarTree for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club athttps://www.cedartreeinsurance.com/club/
Very helpful and informative.
The phone was answered quickly.
Very friendly.
All in all a very good experience.
Social Media Team
Cedar Tree Insurance
6 months ago
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of CedarTree for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club athttps://www.cedartreeinsurance.com/club/
Gave us what we were looking for.
Now looking forward to our trip to Australia and New Zealand at the end of the year.
Social Media Team
Cedar Tree Insurance
6 months ago
Thank you for reviewing our services; we’ll pass your feedback onto Charlie to let him know you are
happy with the service they provided.
Feedback from customers such as you is what allows our team to improve and provide the best
possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers, we
invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this
time to remind you what is available to you. Our club is about rewarding those who purchase from
us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you
purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon,
Waitrose, Sainsbury’s, Tesco, etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a
family.
Up to 20% off any insurance you take directly from us.
Already a member? We hope you are enjoying the benefits of the club, and we wanted to remind
you that you can invite friends to the club; they will get 15% off any policy they buy from us, and
immediate access to the club benefits!
You can access the club at https://www.cedartreeinsurance.com/club/
I needed to check if my wife's recent allergic reaction need to be listed on our policy. Susie was very helpful in confirming it did and updated our current travel policy.
Social Media Team
Cedar Tree Insurance
6 months ago
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are
happy with the service they provided.
Feedback from customers such as you is what allows our team to improve and provide the best
possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we
invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this
time to remind you what is available to you. Our club is about rewarding those who purchase from
us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you
purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon,
Waitrose, Sainsbury’s, Tesco etc).
Free to enter monthly prize draws including prizes from a free coffee at Costa to a free holiday for a
family.
Up to 20% off any insurance you take directly from us.
Already a member? We hope you are enjoying the benefits of the club and, we wanted to remind
you that you can invite friends to the club, they will get 15% off any policy they buy from us and,
immediate access to the club benefits!
You can access the club at
https://www.cedartreeinsurance.com/club/
Claims process is hard work. AXA keeps deleting my documents.. raised a complaint to Cedar tree.. ********************************* only to get an email back saying it's a sales support email?!?!
Social Media Team
Cedar Tree Insurance
6 months ago
Thank you for your review.
I’m sorry to hear you’ve been having a technical issue while making your claim. As an insurance intermediary we work with a number of underwriters, we’re responsible for arranging and managing policies for our clients and they are responsible for providing the claims and assistance service, each party handles complaints about the part of the service they provide.
In your case as you’d told us about a technical issue while making a claim, we provided you the support number for your underwriter’s (AXA) claim service, they are the right party to assist you and if you’d like to, raise a complaint.
Social Media Team
Cedar Tree Insurance
6 months ago
Further to the above, we have contacted the claims handlers appointed by your policy insurer, who confirmed that they have registered a complaint on your behalf and will be contacting you accordingly.
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....