Very helpful and informative about the product range.
Made the purchase process very easy.
Recenze produktu
Datum nákupu: 31/07/2017
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TC
Trusted Customer
8 years ago
Co říká Trusted Customer o Caterkwik:
We had three machines delivered two totally broken in transit/by ther delivery driver who was beyond rude. caterkwik office staff delat with it very well but dreadful courier.
Steve
Caterkwik
8 years ago
Good Morning Mr Kemp,
Thank you for your valued feedback. I do sincerely apologise for the broken machines and the attitude of the delivery driver.We have logged this with our suppliers as we know the impression the drivers make is very important. Saying that, we are dealing with a 3rd party and it is often very difficult to control them from our end. Thank you so much for the kind comment about Will – we work very hard to maintain a high level of customer service. As discussed with Will, your new machines will be with you today.
Kind regards Steve Doyle
Recenze produktu
Steve
Caterkwik
8 years ago
Good Morning Mr Kemp,
Thank you for your valued feedback. I do sincerely apologise for the broken machines and the attitude of the delivery driver.We have logged this with our suppliers as we know the impression the drivers make is very important. Saying that, we are dealing with a 3rd party and it is often very difficult to control them from our end. Thank you so much for the kind comment about Will – we work very hard to maintain a high level of customer service. As discussed with Will, your new machines will be with you today.
Very good service. Ordered Hot Cupboard and received on time. I need to request for repair after we receive good. But sent engineer quickly and repaired. Highly recommend.
They promised next day delivery both on line and in a telephone call but then said it would take 3 days, I cancelled my order but they tried to deliver it 2 more times
Steve
Caterkwik
8 years ago
Dear Sir, we acknowledge that we did provide incorrect delivery detail for one of your items. We did contact you to advise as soon as we could but appreciate and apologise for the frustration caused.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.