Very helpful when I had questions really accommodating when my bike wouldn't start they got me sorted and to garage withing an hour of phone call can't recommend them more!
Zoe
Carole Nash
3 years ago
Good Afternoon David,
We're so pleased to hear that you have had a positive experience when insuring with Carole Nash and that the breakdown recovery has suited your needs. Thank you for taking the time to leave us a 5* rating & review.
Have a great day.
Best Wishes,
Zoe @ CN Social Team.
Hi Grace,
Thank you for leaving us a review.
We are delighted to receive your great feedback regarding our service.
Wishing you all the best.
Kind regards
Darren
The young man I was dealing with was very professional, diligent and I would recommend him to anyone wanting bike insurance
Stephen
Carole Nash
4 years ago
Thank you for your feedback, this is much appreciated.
AC
Andrew Cross
4 years ago
Hi
I've contacted Carole Nash twice already regarding DATA TAG for my bike. It still haven't arrived. its now 8 months into my insurance with you. Do you find this standard of service acceptable?
regards
Andrew
Zoe
Carole Nash
4 years ago
Good Afternoon Andrew,
I am going to send you an email over from social@carolenash.com in order to discuss this issue further. Please keep an eye on any spam/junk folders in case it is filtered out.
Kind Regards,
Zoe @ CN Social Team.
Improve customer service training so that staff do not rudely interrupt or patronise.
Zoe
Carole Nash
4 years ago
Good Afternoon,
Sorry to hear about your recent experience, I have fed back your review to the agent's line manager to ensure that they are provided with appropriate support and training. If you would like to discuss any issues further please pop us an email back to social@carolenash.com.
Have a great day.
Best Wishes,
Zoe @ CN Social Team.
Good Morning Colin,
Thank you for taking the time to get in touch, and leave us a 5* rating and review. We're so pleased to hear that you have had no issues when renewing your insurance.
Have a lovely day.
Kind Regards,
Zoe @ CN Social Team.
I found you to be very helpful, polite and curious, a pleasure to deal with, would recommend you to my friends and acquaintencies.
Darren
Carole Nash
4 years ago
Hi,
Thank you for taking the time to leave us a review.
We appreciate your great feedback and your recommendation.
Wishing you all the best.
Kind regards
Darren
3 chase calls have been made to ensure a green card was issued on time and as paid for and contracted. Ech time it was pushed out leaving me unable to collect the vehicle while overseas.
Kate
Carole Nash
4 years ago
Hi,
I am really sorry about this, I have sent you an email from social@carolenash.com if you could please look out for that.
Kind Regards,
Kate
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
