Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

cardfactory Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 45,631 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Delivery late

Said it would arrive before Mother’s Day I paid extra,didn’t turn up till Monday after! Had to buy more gifts a these are now spare! Won’t be ordering again! In store great online bad.

Taya

cardfactory

3 months ago

Hello, We are very sorry to hear about your experience with your recent order. We appreciate you sharing your feedback about your online experience and acknowledge your frustration. A member of the team will be in touch via email Kind regards, Taya cardfactory

Datum nákupu: 12/03/2026

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Very helpful stuff.

Very good service, helpful stuff.

Taya

cardfactory

3 months ago

Hello, Thank you for your kind words! We're so pleased to hear that you found our service to be very good and that our staff were helpful. Kind regards, Taya cardfactory

Datum nákupu: 12/03/2026

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Great service

Excellent service. The card arrived in a couple of days.

Taya

cardfactory

3 months ago

Hello, We are so pleased to hear that you had an excellent experience with our service and that your card arrived so quickly. We appreciate you taking the time to share your feedback. Kind regards, Taya cardfactory

Recenze produktu

Datum nákupu: 12/03/2026

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Undelivered

Ordered early, Still not received. My mum was away until 18th so plenty of time. Am very disappointed,as is my mum.

Taya

cardfactory

3 months ago

Hello, We are very sorry to hear that your order has not yet been received and that you are disappointed. We understand how frustrating this must be, especially when it was intended for a special occasion. A member of the team will be in touch via email Kind regards, Taya cardfactory

Recenze produktu

Datum nákupu: 12/03/2026

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Great service

Fast and efficient service as well as good value

Gillian

cardfactory

3 months ago

Hello, We are so pleased to hear that you found our service to be fast and efficient, and that you were happy with the value. Thank you for your kind words! Kind regards, Gillian cardfactory

Datum nákupu: 08/03/2026

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Gillian

cardfactory

3 months ago

Hello, Thank you for your positive feedback. We're glad to hear you had a good experience. Kind regards, Gillian cardfactory

Datum nákupu: 09/03/2026

Greg Jones

Ověřeno Feefo

GBR

3 months ago

Co říká Greg Jones o cardfactory:

Excellent

Web Site easy to navigate

Gillian

cardfactory

3 months ago

Hello Greg, Thank you for your feedback. We are pleased to hear that you had a positive experience. Kind regards, Gillian cardfactory

Datum nákupu: 11/03/2026

Carol Cheape

Ověřeno Feefo

GBR

3 months ago

Co říká Carol Cheape o cardfactory:

Definitely worth it for the price too.

Very pleased with my delivery and order. Was really pleased with the birthday cards I got personalised. Also my friend loved her birthday present which was a tatty Teddy.

Gillian

cardfactory

3 months ago

Hello Carol Cheape, We are so pleased to hear that you were happy with your delivery and order. It's wonderful to know that you were particularly pleased with the personalised birthday cards and that your friend loved her Tatty Teddy gift. Kind regards, Gillian cardfactory

Recenze produktu

Datum nákupu: 08/03/2026

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Disappointed no second envelope when stated there would be!!

I asked for second envelope for my daughter’s A4 personalised birthday card. I expected another envelope when opening the white envelope that the card was in to enable me to check the card was ok....

Přečíst další

Gillian

cardfactory

3 months ago

Hello, We are so sorry to hear about your experience and the condition of the envelope. We understand how disappointing this must have been, especially for a special occasion. I have sent you an email to get this sorted out as quickly as possible. Kind regards, Gillian cardfactory

Datum nákupu: 10/03/2026

Margaret Parkin

Ověřeno Feefo

GBR

3 months ago

Co říká Margaret Parkin o cardfactory:

Beautiful personalised cards

Beautiful personalised cards, probably me but couldn’t get to write inside. Filled it all out but when I pressed done nothing was there very frustrating have brought 4 cards recently and have 2 more...

Přečíst další

Gillian

cardfactory

3 months ago

Hello Margaret Parkin , We appreciate you taking the time to share your positive experience with our personalised cards. We are pleased to hear you found them beautiful. It's great to know you've purchased several cards recently, and we hope to continue meeting your expectations with the two you plan to get this month. Kind regards, Gillian cardfactory

Recenze produktu

Datum nákupu: 10/03/2026

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti cardfactory

65Th Birthday Card - Bundle Of BalloonsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLovely high quality, reasonably priced card, that was appreciated by the recipient.

Mother'S Day Card - Yellow Flowes And Bumble Bee, MotherVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuNot recieved still so can't comment

Tatty Teddy Happy Birthday PlushVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThe Tatty Teddy was an excellent gift for my friend who absolutely loved it. I will definitely be purchasing more in the future.

Photo Birthday Card - Look Who'S..., Editable AgeVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuBeautiful personalised cards, have brought several this month for friends and family.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?