Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

cardfactory Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/card-factory | Feefo

Zobrazení všech 40,033 recenzí

Důvěryhodný zákazník

1 day ago

Datum nákupu: 11/06/2025

Father’s Day personlised card

Dad was so amazed with the card it made him fill up with tears

Jake

cardfactory

1 day ago

Hi, Thank you for your wonderful review. We're so happy to hear that the card had a positive impact. It's lovely to know we could play a part in such a special moment. Thanks again, Jake cardfactory

Recenze produktu

Důvěryhodný zákazník

1 day ago

Datum nákupu: 10/06/2025

Awful

I'm still waiting for my purchase to arrive. It'll be too late now for the function for which it was purchased. Awful service

Jake

cardfactory

1 day ago

Hello, I'm so sorry to hear that your purchase hasn't arrived yet and that it will now be too late for the function. I understand your frustration. Thank you for bringing this to our attention and a member of the team will be in touch. Kind regards, Jake cardfactory

Recenze produktu

Důvěryhodný zákazník

1 day ago

Datum nákupu: 10/06/2025

Great service and fast delivery. Although it’s missed a card.. no way of contracting to get it reposted

Jake

cardfactory

1 day ago

Hello, Thank you for your feedback. We appreciate you taking the time to share your experience with us. We're sorry to learn about this issue with your order. We understand this must be frustrating. A member of the team will be in touch Kind regards, Jake cardfactory

Důvěryhodný zákazník

1 day ago

Datum nákupu: 11/06/2025

Not good. I ordered cards for Father’s Day. When I ordered it said that they would be delivered before Father’s Day, specifically the day before (Saturday). They did not arrive until Tuesday. ...

Přečíst vše

Jake

cardfactory

1 day ago

Hello, I'm truly sorry to hear about the delayed delivery of your Father's Day cards. I understand this is frustrating. I sincerely regret any disappointment this caused, a member of the team will be in touch. Thanks, Jake cardfactory

Důvěryhodný zákazník

1 day ago

Datum nákupu: 12/06/2025

Great service

Great service and cheaper than buying and posting myself.

Jake

cardfactory

1 day ago

Hi, Thank you for your kind words! We're glad to hear you found our service helpful. We appreciate you choosing cardfactory. Thanks again! Jake cardfactory

Jane Bellinger

Oxford

1 day ago

Datum nákupu: 11/06/2025

Co říká Jane Bellinger o cardfactory:

Rubbish

I ordered my cards on the 11th of june ,I'm still waiting.

Jake

cardfactory

1 day ago

Hello Jane, I'm so sorry to hear that you haven't yet received the cards you ordered. I understand this must be frustrating. We appreciate you bringing this to our attention and a member of the team will be in touch. Thanks, Jake cardfactory

Recenze produktu

Důvěryhodný zákazník

1 day ago

Datum nákupu: 12/06/2025

Brilliant service and fantastic cards

Very good service, I just forgot that our postal system isn't so good and got the card on the Monday instead of the Saturday.

Jake

cardfactory

1 day ago

Hi John, Thank you for your feedback about our service. We appreciate you sharing your experience with us. Thanks again, Jake cardfactory

Recenze produktu

Důvěryhodný zákazník

1 day ago

Datum nákupu: 11/06/2025

Delayed arrival of cards.

I was highly disappointed about not receiving the cards on the date I was expecting them, meaning that I couldn't take them with me to the function they were meant for. I now have to post one of them...

Přečíst vše

Jake

cardfactory

1 day ago

Hello, Thank you for your feedback. I'm sorry to hear about this experience and the impact it had on your plans. I appreciate you bringing this to our attention, a member of the team will be in touch. Kind regards, Jake cardfactory

Recenze produktu

Důvěryhodný zákazník

1 day ago

Datum nákupu: 09/06/2025

Very slow

Very slow in processing orders. I normally receive for collection what I ordered from different shops within 3 max 4 days and yours take over 10 days. Not very happy and one of my order was cancelled...

Přečíst vše

Jake

cardfactory

1 day ago

Hello, Thank you for your feedback. I understand your disappointment with the processing time of your order and the cancellation of one of your items. I'm truly sorry for the inconvenience this has caused. We appreciate you bringing this to our attention, a member of the team will be in touch. We hope we can provide you with a better experience in the future. Kind regards, Jake cardfactory

Recenze produktu

Ellen Bradshaw

Manchester

1 day ago

Datum nákupu: 11/06/2025

Co říká Ellen Bradshaw o cardfactory:

Shocking!!!

I paid for next day delivery on Wednesday so I would have my father’s day cards on time for Sunday. The cards didn’t arrive until the following Tuesday! I will never order from card factory AGAIN. So...

Přečíst vše

Jake

cardfactory

1 day ago

Hello Ellen, I'm so sorry to hear that your Father's Day cards arrived late. I understand how disappointing this must have been. I truly regret the inconvenience this caused. Thanks for bringing this to our attention, a member of the team will be in touch. Kind regards, Jake cardfactory

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

Přečíst vše

01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti cardfactory

Personalised Father'S Day Photo Card - From Your DaughterVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

Bride To Be 12-Inch Latex Balloons - Pack Of 5Více recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuHasn't arrived!

Photo Aimee Stevens Birthday Card - Floral Heart Frame, Any NameVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Photo Kerry Spurling Father'S Day Card - From The DogVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuBrilliant hubby loved it and thought the dog was very clever 🤣🤣

Photo Juniper & Rose Birthday Card - Brother Dalmatian, Editable AgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Personalised Photo Card - Eday Son GraduationVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Personalised Pink Pet Shop Notebook - Mane ManVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuOrdered with lines, came blank

Personalised Gabby'S Dollhouse Father'S Day Card - Gabby Characters, DaddyVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuCame as requested

Personalised Father'S Day Card - Choosing To Be My DadVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuCame as requested

Personalised Streetgreets Father'S Day Card - Dad You'Re My GVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?