Recenze společnosti cardfactory

Thank you for the great feedback on your personalised gifts. We’re really happy that you like them! We are always expanding our range so be sure to keep checking for new products! Look forward to your continued custom with card factory, and we promise to keep giving you great products and great service!

Thank you for your feedback. I am very sorry about your disappointment with some of the products you ordered. I cannot see any communications from yourself in regards to this order on our system. We do recommend if there are any issues with your order to contact us so we can get these resolved as soon as possible for you.

On this occasion i have refunded you for the 16109 Cornucopia 450gr Winter Cabin, due to the issues you had with it. I apologise for the inconvenience caused, this is not our usual level of service.

I hope this does not stop you from ordering with us in the future, so we can provide you with a better experience. 

Thank you for your feedback. I am sorry for the problems you've encounter with us on this occasion. It does usually take 2 weeks for the emails to stop being sent completely, i am sorry for the inconvenience caused by this. I have passed your details to our marketing team to get you removed from the mailing lost manually so you should not be receiving the emails anymore. I hope this does not stop you from wanting to order with us in the future.