Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

cardfactory Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/card-factory | Feefo

Zobrazení všech 40,064 recenzí

Důvěryhodný zákazník

4 days ago

Datum nákupu: 11/06/2025

Poor

Ordered Father’s Day card well in advance and paid extra for 1st class delivery to be told couple of days after did you send a card got a full refund though but still not the point

Lindsay

cardfactory

3 days ago

Hello, Thank you for sharing your experience with us. I understand your frustration regarding the delayed delivery of your Father's Day card. I'm truly sorry that this happened. Kind regards, Lindsay cardfactory

Recenze produktu

Důvěryhodný zákazník

4 days ago

Datum nákupu: 10/06/2025

Get next day delivery, not 1st class or it won’t arrive until 1 week later

Arrived late, and had to repurchase most the cards I needed last-minute.

Jake

cardfactory

2 days ago

Hi, Thank you for your feedback. I'm sorry to hear about this experience. We appreciate you bringing this to our attention, a member of the team will be in touch. We hope we can provide you with a better experience in the future. Jake cardfactory

Recenze produktu

Carrie Pickup

Dewsbury

4 days ago

Datum nákupu: 10/06/2025

Jake

cardfactory

2 days ago

Hi Carrie, Thank you for the five-star rating! We appreciate you taking the time to share your feedback. Kind regards, Jake cardfactory

Recenze produktu

Kirsty Nelson

4 days ago

Datum nákupu: 09/06/2025

Co říká Kirsty Nelson o cardfactory:

Package was for Fathers day, said it would be delivered by Friday but half of package wasn't delivered til Monday and was ordered a full week before. Delivery was to be between 2-4 days

Jake

cardfactory

2 days ago

Hello Kirsty, I'm truly sorry to hear that part of your Father's Day package was delayed and didn't arrive until Monday. I understand how disappointing this must have been, especially given the occasion. I appreciate you bringing this to our attention, a member of the team will be in touch. Thanks, Jake cardfactory

Recenze produktu

Liz Woodrow

4 days ago

Datum nákupu: 11/06/2025

Co říká Liz Woodrow o cardfactory:

Good ordering confusing delivery

Placing orders was very easy and the website was laid out well. The confirmation of the order wasn’t well laid out with exact delivery date and estimated . I paid for next day delivery for Father’s...

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Jake

cardfactory

2 days ago

Hello Liz, Thank you for your feedback. We appreciate you taking the time to share your experience with us. We understand your frustration regarding the delivery of your order. We're also sorry to hear about the difficulty you experienced with the confirmation email and contacting our online advisor. We value your custom. Kind regards, Jake cardfactory

Recenze produktu

Caroline Woods

4 days ago

Datum nákupu: 11/06/2025

Co říká Caroline Woods o cardfactory:

Very fast delivery and great card

Jake

cardfactory

2 days ago

Hi Caroline, Thank you for your feedback. We appreciate you taking the time to share your experience. Kind regards, Jake cardfactory

Catherine Willott

Manchester

4 days ago

Datum nákupu: 08/06/2025

Co říká Catherine Willott o cardfactory:

Pleasure to shop at card factory

Quite easy to order, came quickly too ,pleased with the personalised card,will definatly shop with again,Thankyou.....

Jake

cardfactory

2 days ago

Hello Catherine, Thank you for your wonderful review! We're so happy to hear that you found our ordering process easy and that your personalized card arrived quickly. We appreciate you choosing us. Thanks again, Jake cardfactory

Deanne Briggs

ACCRINGTON

4 days ago

Datum nákupu: 11/06/2025

Co říká Deanne Briggs o cardfactory:

Didnt turn up till 4 days later

I ordered number balloons to be delivered on Thursday 12th June, ready for my daughters birthday on Saturday 14th. They didnt come. I was then told they would be delivered on Friday 13th and again...

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Lindsay

cardfactory

3 days ago

Hello Deanne, I was truly sorry to read about the issues you experienced with your recent balloon order, especially given the importance of them for your daughter's birthday celebration. I understand how disappointing this must have been for you. Thank you for bringing this to our attention. Lindsay Card Factory

Recenze produktu

Mark Holder

Gloucester, UK

4 days ago

Datum nákupu: 11/06/2025

Co říká Mark Holder o cardfactory:

Card never turned up. Never had such a bad service. Not sure if I will use again

Lindsay

cardfactory

3 days ago

Hello Mark, I'm so sorry to hear that your card didn't arrive and that you're unhappy with the service you received. I understand your frustration and regret any inconvenience this has caused. Kind regards, Lindsay cardfactory

Důvěryhodný zákazník

4 days ago

Datum nákupu: 04/06/2025

Really happy with my cards the photos are nice and clear thanks

Lindsay

cardfactory

3 days ago

Hi, Thank you for your wonderful feedback! We're thrilled to hear you're happy with your cards. We appreciate you taking the time to share your experience. Kind regards, Lindsay cardfactory

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

Přečíst vše

01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti cardfactory

Personalised Emma Proctor Father'S Day Card - Dad, Still ClubbingVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuDon’t know as he never received it

Personalised Father'S Day Card - Have A Happy Father'S DayVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuCouldn’t use as arrived late

My Blue Nose Friends - Dancer The Shetland Pony Cute Collectable BeanieVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuGreat little soft toy, great delivery

Best Dad Ever Photo Card Banner 3MVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

World'S Best Dad Gift BagVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

My Blue Nose Friends - Spike The Hedgehog Cute Collectable BeanieVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuLovely little teddy my daughter loves it so cute 😊

Personalised Birthday Card - Minecraft - ImageVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuThanks

Photo 30Th Birthday Card - Daughter ThirtyVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThanks

Photo Personalised Nikki Whiston Card - Greatest Dad, From DaughterVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuThanks

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?