Excellent Service, the team take away all of the hassle and stresses associated with re-mortgaging and ensure that the whole experience is as smooth as possible
Customer Services Team
Capital Fortune
9 years ago
Thanks for your great feedback.
3
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TC
Trusted Customer
Ověřeno Feefo
Purton, Wiltshire.
9 years ago
Co říká Trusted Customer o Capital Fortune:
Top marks for a top team at Capital Fortune.
Why I think Capital Fortune deserves 5 stars is because each time I had a query the staff I spoke too helped me through the paperwork and spent sometime with me too make sure I understood it...
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Customer Services Team
Capital Fortune
9 years ago
Great comments- thank you! We've passed these on to Ajay, Naran and Fowzia
4
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TC
Trusted Customer
Ověřeno Feefo
Fulshear, Texas
9 years ago
Co říká Trusted Customer o Capital Fortune:
Very professional, kept us informed during the process, couple of issues wi
Very professional, kept us informed throughout the process, minor issues with computer firewalls but successfully overcome.
Customer Services Team
Capital Fortune
9 years ago
Thanks for your great feedback.
2
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TC
Trusted Customer
Ověřeno Feefo
Shenzhen, China
9 years ago
Co říká Trusted Customer o Capital Fortune:
I am satisfied with the services received. It took longer than than I thought before the application was submitted but the processes got us the results we wanted.
Thank you very much.
Customer Services Team
Capital Fortune
9 years ago
Thanks for the feedback and 5 stars
2
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Took away all the headache and work load ..... Excellent service
Customer Services Team
Capital Fortune
9 years ago
Thanks for 5 Stars
3
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TC
Trusted Customer
Ověřeno Feefo
London
9 years ago
Co říká Trusted Customer o Capital Fortune:
Professional but took longer than it should have.
The issue we had was Capital Fortune providing us with an incorrect assumption at the start of the process regarding translation of non-English bank statements, as one mortgage applicant works...
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Customer Services Team
Capital Fortune
9 years ago
I am sorry you feel disappointed with the service. In light of the documents being in Chinese, the lender exercised its discretion and wanted to undertake their own translation. I know you appreciate that only 1 lender in the UK, will deal with the combination of an applicant living in China, paid in US Dollars, the other applicant recently employed, in a probationary period, lending into retirement and looking to purchase a residential property, with an applicant not residing there. This was an extraordinary case. I appreciate your case has not been straightforward and we are pleased we have secured you an offer within 19 business days of submitting your application.
3
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Trusted Customer
Ověřeno Feefo
Bath, UK
9 years ago
Co říká Trusted Customer o Capital Fortune:
Hassle-free mortgage service
Capital Fortune were upfront about the risks and costs involved, and provided professional documentation at every step in the process. They did everything on our behalf, and made us feel that we were...
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Customer Services Team
Capital Fortune
9 years ago
Thanks for the great feedback
6
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TC
Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o Capital Fortune:
Excellent service and communication from all employees
Excellent service from point of contact to the final successful transaction
Customer Services Team
Capital Fortune
9 years ago
Thanks for the 5 stars!
4
Sdílet
TC
Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o Capital Fortune:
efficient, supportive, friendly and speedily executed
My first point of contact Ajay Bhaskaran was both very friendly and very efficient. He took me through the necessary procedures in a clear and careful way. I subsequently was able to provide all the...
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Customer Services Team
Capital Fortune
9 years ago
Great comments and we've passed these on to Ajay and the rest of the Team
3
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Both Greg Simkins and Fowzia Sultana who handled my application were helpfu...
Both Greg Simkins and Fowzia Sultana who handled my application were helpful and reassuring. I was particularly happy with the promptness of responses when I had a question, either by phone or email.
Customer Services Team
Capital Fortune
9 years ago
Thanks for the great feedback which we've passed on to both Greg and Fowzia.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.