Both Greg Simkins and Fowzia Sultana who handled my application were helpfu...
Both Greg Simkins and Fowzia Sultana who handled my application were helpful and reassuring. I was particularly happy with the promptness of responses when I had a question, either by phone or email.
Customer Services Team
Capital Fortune
9 years ago
Thanks for the great feedback which we've passed on to both Greg and Fowzia.
5
Sdílet
JM
Jennifer Martin
Ověřeno Feefo
9 years ago
Co říká Jennifer Martin o Capital Fortune:
Fantastic support, Olga's percerverance and customer service goes above!
Jakob, Olga and the team were wonderful, they never gave up, despite my difficult case and they percervered to make sure I got what I needed.
Customer Services Team
Capital Fortune
9 years ago
Thanks for your great feedback - we've passed this on to Olga and Jakob.
5
Sdílet
CG
Caroline Guest
Ověřeno Feefo
9 years ago
Co říká Caroline Guest o Capital Fortune:
Each of the staff I have had dealings with have been extremely professional
Each of the staff I have had dealings with have been extremely professional and knowledgeable. They have dealt with the process politely and in a timely manner to find the right product and lender...
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Customer Services Team
Capital Fortune
9 years ago
We appreciate the 5 star rating - Thank You!
3
Sdílet
RP
Rachael Peabody
Ověřeno Feefo
Salcombe, Devon
9 years ago
Co říká Rachael Peabody o Capital Fortune:
Easy, helpful, professional.
From my initial call to getting my mortgage offer everyone I dealt with at Capital Fortune were outstanding.
Customer Services Team
Capital Fortune
9 years ago
Great comments. Thank You!
6
Sdílet
SM
Sarah Munro
Ověřeno Feefo
9 years ago
Co říká Sarah Munro o Capital Fortune:
Professional & Dedicated
A professional body of financial consultants, working extremely well managing the client, the financial situation and the relationship with the lender. After a long and difficult application...
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Customer Services Team
Capital Fortune
9 years ago
We really appreciate the feedback - thank you.
5
Sdílet
RC
Richard Carpenter
Ověřeno Feefo
Rodmell Lewes E. Sussex
9 years ago
Co říká Richard Carpenter o Capital Fortune:
Would thoroughly recommend this organization
Very good service from all that I dealt with, from James at the outset through Vicky re insurance and both Naran and especially Fowzia who was always ready to answer any questions and dealt with the...
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Customer Services Team
Capital Fortune
9 years ago
Great feedback on James ( broker) Vicky (Protection team), Naran and Fowzia in admin and processing. Thank you - we've passed your comments on to them.
6
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Excellent service throughout, everything was clearly explained from the sta...
Excellent service throughout, everything was clearly explained from the start & I have been kept informed every step of the way.
Special thanks to Peter B & Fowzia! for being my points of contact -...
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Customer Services Team
Capital Fortune
9 years ago
Thanks for your feedback and 5 stars - we've passed this on to peter your broker and Fowzia in our admin team
4
Sdílet
NG
Neil Giles
Ověřeno Feefo
9 years ago
Co říká Neil Giles o Capital Fortune:
A good service, well organized and efficient. My one suggestion for improve...
A good service, well organized and efficient. My one suggestion for improvement would be that you dealt with one or two case workers that deal with you throughout the full process. I was dealing with...
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Customer Services Team
Capital Fortune
9 years ago
Thanks for your feedback. We have split our process between different departments with an overall case handler - the broker,. It does involve different personnel we appreciate and take your point on this potentially causing confusion if we are not clear on who will assist at each stage. Your comments are appreciated.
4
Sdílet
GW
Gary Walker
Ověřeno Feefo
9 years ago
Co říká Gary Walker o Capital Fortune:
Competent confident and efficient service
Good service by comment efficient staff
Customer Services Team
Capital Fortune
9 years ago
Thanks for 5 stars
4
Sdílet
AP
Anton Prole
Ověřeno Feefo
Corsham, Wiltshire
9 years ago
Co říká Anton Prole o Capital Fortune:
An absolutely first class service from Start to finish !.
An absolutely first class service from start to finish !.
From start to finish the communications from Capital Fortune were prompt and excellent.
The staff, particularlt Greg and Fowzia were most...
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Customer Services Team
Capital Fortune
9 years ago
Thanks for the 5 star rating and we'll pass your comments on to Greg and Fowzia.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.