Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Capital Fortune Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/capital-fortune | Feefo

Zobrazení všech 1,202 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Thank you AJ and Stephen for your professionalism!

Excellent!! Professional and thorough in guiding me through all the paperwork. Always available to answer questions either in person or via email.

Robert Bird

Ověřeno Feefo

Dhahran Saudi Arabia,

7 years ago

Co říká Robert Bird o Capital Fortune:

Superb service for an Expat Mortgage

Capital Fortune made obtaining a mortgage very quick & easy under a unique set of circumstances, mainly working overseas & being paid into a foreign bank account. As expats we had difficulty...

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Andrew Carter

Ověřeno Feefo

7 years ago

Co říká Andrew Carter o Capital Fortune:

I will be back!

This is the second time I have used this company, they make you feel important and do not judge when disclosing sensitive financial information

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Capital Fortune found us a mortgage when no one else was able to

Capital Fortune found us a mortgage when no one else was able to in 2 years of trying (due to complicated expat circumstances). For this and the initial advice we received we are extremely grateful. ...

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Customer Services Team

Capital Fortune

7 years ago

Thanks for your comments and for the 4 stars. We understand the document collation process was challenging for you and sometimes this can occur with us being forced to use a small regional building society. We are pleased we got there in the end.

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Quick, efficient, experts in our specific situation of non EU national trying to arrange a mortgage. Relatively stress free process.

Customer Services Team

Capital Fortune

7 years ago

Great feedback, thanks for the 5 stars!

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Given an opportunity we did not expect.

We were looked after very well except for one bit of forward planning, but this was overcome. We were particularly pleased that a mortgage could be offered to us, for which we are grateful to James...

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Customer Services Team

Capital Fortune

7 years ago

Thanks for the 5 stars and pleased James and Stephen were able to assist.

Michael Kelly

Ověřeno Feefo

Macclesfield

7 years ago

Co říká Michael Kelly o Capital Fortune:

Exemplary service. Highly recommended with no reservations.

The mortgage my partner and I required had complex issues which Ajay (Bhaskaran) seemed to have no problem resolving. The administrator Stephen (Marsh) and his team lead us seamlessly through a...

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Customer Services Team

Capital Fortune

7 years ago

Great testimonial and I have personally passed on your comments to both Ajay and Stephen and their teams. Thanks for such a strong endorsement and we are pleased we could help.

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Overall service has been very supportive throughout.

They very clearly outlined the procedure from start to finish. Our only reservation is about the lack of awareness of the need for the solicitor we chose having to be on the building society ‘s...

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Customer Services Team

Capital Fortune

7 years ago

Thanks for your great feedback and we have passed this on to James and Stephen. We appreciate that your chosen solicitor was not willing to go on the lender's panel, which we ourselves have never experienced before.

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Excellent customer service and responsiveness all the way through. Ajay was very clear with how things would proceed, what I needed to do, etc right from the outset and there were no surprises along...

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Customer Services Team

Capital Fortune

7 years ago

Great feedback thanks for the 5 stars!

Richard Stimson

Ověřeno Feefo

Yorkshire

7 years ago

Co říká Richard Stimson o Capital Fortune:

A Company who should win awards for real Service.

This is the second time I have used Capital Fortune this year and the service was impeccable on both occasions. Initial phone contact is polite and welcoming and people do call back as promised. As...

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Customer Services Team

Capital Fortune

7 years ago

Great testimonial - thank you so much. I've shared this with the whole Company.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti Capital Fortune

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?