These were deliveries of partial parts of a larger order. I requested that these items should be sent by Royal Mail and not the terrible Courier "services" we have in this country. Unfortunately,...
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Camlab Support
Camlab
6 days ago
Thank you for taking the time to share your experience. We apologise that not all items were sent via your requested delivery method and appreciate you bringing this to our attention. It’s great to hear you were otherwise happy with the service, and we’ll aim to improve attention to detail going forward. Regards, Matt
Recenze produktu
Datum nákupu: 27/04/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
14 days ago
Camlab Support
Camlab
6 days ago
Thank you for your positive feedback! Regards, George
Recenze produktu
Datum nákupu: 29/01/2026
0
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PM
Peter Moseley
Ověřeno Feefo
29 days ago
Camlab Support
Camlab
27 days ago
Thank you for your honest feedback. We do apologise for the issues you had with this order. We have investigated, and have found that the parcel should have been sent via UPS, but was mis-sorted in our warehouse, and sent via Royal Mail in error. We will review the process to ensure this doesn't happen again, and will issue a refund to cover the extra charge incurred and inconvenience caused. Kind Regards, Christine.
The service is good but needs some improvement, especially when dealing with people via email. This is because there is an automated email response, which sometimes causes delays and the automated...
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Camlab Support
Camlab
27 days ago
Thank you for your feedback and for the high rating. We are pleased to hear the conductivity probe is now with you. Regarding your comments on our emails, we generally only use automated messages for order confirmations, invoices and payment reminders. Other correspondence is handled personally by our team. Thanks again. Regards, Matt.
Recenze produktu
Datum nákupu: 23/12/2025
11
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Swift delivery. Thank you.
Camlab Support
Camlab
27 days ago
Thank you for the five-star rating. We are glad to hear the rack is a good fit for your 2 mL vials and microcentrifuge tubes. Providing a reliable service and quality equipment is our priority, so your comments are much appreciated. Regards, Christine.
Thank you for your 5-star review. We are pleased to hear that you found our service to be quick and efficient when ordering your Camlab Water COD vials. We appreciate your business. Regards, George
Recenze produktu
Datum nákupu: 02/04/2026
11
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
very good
Camlab Support
Camlab
1 month ago
Thank you for your 5-star review. We are pleased the PEHANON pH strips are working well for you. We part-shipped your order to get the available items to you as quickly as possible, and we will dispatch the remainder shortly. Regards, Christine
Thank you for the great rating. We are glad that you were satisfied with the fast delivery and secure packaging for your order. Thank you for shopping with us. Regards, Matt
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.