Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Caledonian Travel Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/caledonian-travel | Feefo

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Mrs Harding

Ověřeno Feefo

GBR

1 month ago

Co říká Mrs Harding o Caledonian Travel:

Easily done

First time booking and was so easy to do

Gemma Robertson

Caledonian Travel

28 days ago

Thank you for taking the time to post your review, we really appreciate you and hope you have a lovely time with us on your next trip : ) Kind regards, Gem

0

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

As always excellent

Gemma Robertson

Caledonian Travel

29 days ago

Thank you for your review, we appreciate your feedback, it means a lot to us. We hope you have a great time on your next trip with us : ) Kind regards, Gem

0

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Pleasant staff

A very peasant and friendly young lady dealt with my queries and helped me with my booking, it made it a lot easier for me thankyou.

Gemma Robertson

Caledonian Travel

29 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards, Gem

0

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Happy times

Easy and straightforward the person my wife spoke to was very helpful

Gemma Robertson

Caledonian Travel

29 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards, Gem

0

MO

MS OATES

Ověřeno Feefo

CAN

1 month ago

Co říká MS OATES o Caledonian Travel:

Easy booking

Called to make a booking from Canada as I couldn't make an account online with my Canadian mobile phone number. The call was answered straight away and the booking process was very quick and easy....

Přečíst další

Gemma Robertson

Caledonian Travel

29 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards, Gem

0

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MR BETTRIDGE

Ověřeno Feefo

GBR

1 month ago

Co říká MR BETTRIDGE o Caledonian Travel:

Booking process was first class, we require a low floor room or a room available with a lift. Your personal added this request on the booking form and Olson gave me the phone number of the hotel to...

Přečíst další

Gemma Robertson

Caledonian Travel

29 days ago

Thank you for taking the time to post your review on our team and the service you received from them, we appreciate your feedback and it means a lot to us, we look forward to welcoming you on one of our holidays or short breaks soon : ) Kind regards, Gem

0

MG

Miss GRANT

Ověřeno Feefo

1 month ago

Co říká Miss GRANT o Caledonian Travel:

When calling to ask about accommodation and a ground floor room I felt The call handler wasn't very helpful I then spoke with a lady at the hotel who answered my questions, this is when I then...

Přečíst další

Gemma Robertson

Caledonian Travel

1 month ago

Thank you for taking the time to post your review; we appreciate your feedback. It is disappointing to read that not all aspects of your experience were to your full satisfaction and enjoyment, and we would welcome the opportunity to discuss this further with you. Please could you kindly email us at customerservices@caledonian.com with your feedback, quoting your holiday booking reference number, if possible please, and one of the team will come back to you. Thank you

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MD

MRS DOWNES

Ověřeno Feefo

GBR

1 month ago

Co říká MRS DOWNES o Caledonian Travel:

First trip

Quick and efficient. First time on a coach holiday, we are now hooked , have booked two more.

Gemma Robertson

Caledonian Travel

29 days ago

Thank you for taking the time to post your review, we really appreciate your feedback and your repeat custom - it means a lot to us, we look forward to welcoming you on one of our holidays or short breaks soon and hope you have a brilliant time! : ) Kind regards, Gem

0

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Quite straight forward

Gemma Robertson

Caledonian Travel

29 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards, Gem

0

MM

MRS MCMANUS

Ověřeno Feefo

GBR

1 month ago

Co říká MRS MCMANUS o Caledonian Travel:

Great service

As always great service and very easy booking

Gemma Robertson

Caledonian Travel

29 days ago

Thank you for taking the time to post your review on our booking process, we really appreciate your feedback and we hope you have an amazing time with us! We look forward to welcoming you soon : ) Kind regards, Gem

0

Recenze společnosti Caledonian Travel

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?