Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Caledonian Travel Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/caledonian-travel | Feefo

Zobrazení všech 32,977 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

This trip was cancelled as steam railway not running

The trip was cancelled so check before you send out feedback emails please - we went nowhere!!

Chris

Caledonian Travel

7 years ago

Naturally, it was with great concern to learn of your disappointment with regards to the cancellation of your trip. I can fully appreciate your feelings on the matter and I would like to sincerely apologise for the disappointment and upset caused. I appreciate it is of little consolation, but I would like to explain that we are only able to offer tours based on our coach reaching a minimal running capacity. It would not be feasible for any operator to run breaks for only a handful of clients, the associated costs and ultimately the increased selling prices would not be at all realistic. Where possible we always try to give as much notice as possible and offer discounts on alternatives tours and dates, which I fully understand is not always an option. I understand on this instance the team managed to move you to an alternative break. I regret on this occasion it was deemed necessary to cancel your original break and sincerely apologise for the inconvenience.

MR NAYSMITH

Ověřeno Feefo

7 years ago

Co říká MR NAYSMITH o Caledonian Travel:

Stonehouse, south lanarkshire . Mrs Browns Boys in Manchester

Everything done on the Internet . Good to see your seat too as sometimes if the trip is underbooked companies cancel . This way , I can check frequently .

MR CONDIE

Ověřeno Feefo

7 years ago

Co říká MR CONDIE o Caledonian Travel:

Caledonian customers Come 1st

From 1st stepping into Shop, Very warm relaxed Welcome...Tailored our needs & Exceptional Value for Money.. We are So Looking forward to Our Road trip...Watch this space...

MRS MILLAR

Ověřeno Feefo

7 years ago

Co říká MRS MILLAR o Caledonian Travel:

Very helpful staff. In tune with our request. Looking forward to our trip.

The person we spoke to was really helpful and helped us choose our break.

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Only put one star to be able to type this comment. You are asking me repeatedly to make comment on a holiday that yes is booked BUT which will not be taken until much later in the year. After I have...

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Bex

Caledonian Travel

7 years ago

Good Morning,

I appreciate that you have yet to travel on your break.

The feedback we have asked for refers solely to the service you received upon booking your break and not the holiday itself.

Apologies for any confusion caused,

Bex Cairney

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

I haven’t been on this trip yet but from past experience the service has be

I haven’t been on this trip booked in January but from past experiences I won’t be disappointed. From the start of the hotel to the coach drivers attitude it’s been all good.

MRS LOGAN

Ověřeno Feefo

Yarmoutj

7 years ago

Co říká MRS LOGAN o Caledonian Travel:

Polite staff and very quick and efficient.

MRS WATT

Ověřeno Feefo

7 years ago

Co říká MRS WATT o Caledonian Travel:

Used them before and so Easy to book. Highly recommended. X

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Would have been 5 stars but had to wait to be served. Staff apologised. Laura was very helpful explained the hotel even sent out an email about area of the hotel.

Důvěryhodný zákazník

Ověřeno Feefo

7 years ago

Pleasant, helpful staff,very informative of places to go, holiday arranged with little effort

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Caledonian Travel

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?