Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze British Seniors

Zobrazení všech 25,106 recenzí

Tracey

Ověřeno Feefo

GBR

4 days ago

Co říká Tracey o British Seniors:

No paperwork received

Not received any details via post or email of policy taken out a week later - I am going to cancel the plan

Laura

British Seniors

4 days ago

Hi Tracey, thank you for your feedback. We're sorry to learn that you haven't received your policy documents yet. We know how important it is to have these details quickly. Please feel free to contact us on 0800 542 7618 so we can assist you further.

Andrew

Ověřeno Feefo

4 days ago

Co říká Andrew o British Seniors:

First class, Todd, the guy I spoke to was most excellent, a really easy process with a few jokes on the way.

Laura

British Seniors

4 days ago

Hi Andrew, thank you for your lovely review! We're happy to know that you had a positive experience with us.

Důvěryhodný zákazník

Ověřeno Feefo

4 days ago

Would recommend

Friendly professional

Laura

British Seniors

4 days ago

Hi there! Thanks for sharing your feedback. We're really happy to hear that you had such a positive experience.

Barbara

Ověřeno Feefo

GBR

4 days ago

Co říká Barbara o British Seniors:

Didn’t feel rushed, or pushed into an instant decision.

Kian was very helpful, professional and took the time to listen to my questions. He made me feel at ease explaining as we went along.

Laura

British Seniors

4 days ago

Hi Barbara! We're delighted to hear that you had a great experience with our service. Thanks so much for your feedback.

Důvěryhodný zákazník

Ověřeno Feefo

5 days ago

Easy and efficient

Very professional and made it straight forward and easy to decide on what’s best for me and my family

Laura

British Seniors

4 days ago

Hi there! We're always happy to hear when someone has had a positive experience with us. Thanks for leaving a review.

Michelle Ingham

Ověřeno Feefo

GBR

5 days ago

Co říká Michelle Ingham o British Seniors:

Understanding

The customer service is excellent. The advisor I spoke to was understanding, polite and friendly in all manners. She was very experienced in her role and gave me excellent advice and guidance.....

Přečíst další

Laura

British Seniors

4 days ago

Hi Michelle, thanks for sharing your kind words! We're delighted to know that you were pleased with the service.

Důvěryhodný zákazník

Ověřeno Feefo

5 days ago

The gentleman I spoke with was very clear and precise in explaining the extra insurance I would require. I felt I was actually sitting across from him in a room. He was so easy to listen to. I am...

Přečíst další

Laura

British Seniors

4 days ago

Hi there! We’re really happy to hear that you had a positive experience. Thank you for taking the time to let us know.

Důvěryhodný zákazník

Ověřeno Feefo

5 days ago

Happy New Policy Holder

Nathan is indeed an asset to your business, his friendly manner, simple explanation made everything extremely clear to make a informative decision. A non complicated policy

Laura

British Seniors

4 days ago

Hi there! We're pleased to know that you had a great experience from start to finish. Thanks for leaving us a review.

Důvěryhodný zákazník

Ověřeno Feefo

5 days ago

Confidently assured, professional service

Excellent. Professional, friendly & empathetic. I was hugely impressed with such skilled assistance.

Laura

British Seniors

5 days ago

Hi there, thanks for your review! We're delighted to hear that you were pleased with the service you received from us.

Důvěryhodný zákazník

Ověřeno Feefo

18 days ago

From first to last always in charge.

From start to finish you felt in charge of what was going on. Had planty of time to make your decesions of how you wanted to proceed Never put under pressure at any point

Laura

British Seniors

6 days ago

Hi there, thanks for your kind review! We're thrilled to hear that you had a great experience with us. We’re so pleased to know that you were happy with the service provided.

Důvěryhodný zákazník

5 days ago

Nice to have a reply from you

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti British Seniors

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?