Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

British Seniors Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/british-seniors | Feefo

Zobrazení všech 23,190 recenzí

William

Ověřeno Feefo

GBR

1 month ago

Co říká William o British Seniors:

Very good service and easy to work with with

Emily

British Seniors

1 month ago

Hi William! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Excellent customer service

Very helpful did not feel rushed, answered all my questions.

Emily

British Seniors

1 month ago

Hi there! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Richard

Ověřeno Feefo

GBR

1 month ago

Co říká Richard o British Seniors:

v good

very professional and efficient. easy to get in .touch

Emily

British Seniors

1 month ago

Hi Richard! Thanks so much for the 4 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Mary anne

Ověřeno Feefo

GBR

1 month ago

Co říká Mary anne o British Seniors:

Excellent service

Excellent

Emily

British Seniors

1 month ago

Hi Mary! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

a good plan

it was very clearly explained and they were very experienced with the details

Emily

British Seniors

1 month ago

Hi there! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

I felt very pushed to take this out. He was very nice but so quick to get on to the next bit. I had only wanted a quote and before I knew it I’d given my details over. I might even cancel it yet!

Azze

British Seniors

1 month ago

Hi, thanks for your feedback. We are sorry to hear of your experience and we have passed on your feedback. We would be very happy to look into this further for you and assist you with any outstanding queries you may have about your policy. Please contact our Customer Care Team and we will be happy to answer any questions on 0800 0800 542 7618 from 9am-7:00pm Monday -Friday or email service@britishseniors.co.uk.

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Addition to my policy

The service i recived was very good the person explained every thing and was very helpfulk i was very pleased with it

Emily

British Seniors

1 month ago

Hi there! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Great service and very friendly . Great service

Emily

British Seniors

1 month ago

Hi there! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Jacqueline

Ověřeno Feefo

GBR

1 month ago

Co říká Jacqueline o British Seniors:

Just what I wanted

They phoned after I requested a call. They phoned back a short time after.A young man called jordon took me through the plan I wanted. He was pleasant, polite and courteous. Each step he asked if...

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Emily

British Seniors

1 month ago

Hi Jacqueline! Thanks so much for this wonderful review! We're really pleased the callback was quick and that everything was explained clearly without any confusing jargon. It's great to hear you got exactly what you wanted and felt so well looked after. We truly appreciate your kind words and thanks for choosing British Seniors!

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

From contacting them for a quote, to giving you space to think about it and not hassling you in between plus clarity and options I was quite impressed. The person I dealt with was friendly and...

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Emily

British Seniors

1 month ago

Hi there! Thanks so much for this wonderful review! We're really pleased you felt you had the time and space you needed to make the right decision without any pressure. It's great to hear everything was clear and straightforward for you. We truly appreciate your kind words and thanks for choosing British Seniors!

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti British Seniors

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?