Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

British Seniors Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/british-seniors | Feefo

Zobrazení všech 23,182 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

27 days ago

Friendly service, informative and knowledgeable.

It was very informative, friendly and polite.

Emily

British Seniors

27 days ago

Hi there! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Důvěryhodný zákazník

26 days ago

The agent was great, I wish I could remember his name but I don't..

Důvěryhodný zákazník

Ověřeno Feefo

26 days ago

Polite, friendly and efficient

Jacob was polite, patient, efficient, friendly and helpful. Everything was explained clearly, options offered were also clearly explained and I did not feel manipulated or pushed into action

Emily

British Seniors

24 days ago

Hi there! Thanks so much for the great review! We're really pleased everything was clearly explained and you felt comfortable making your own decisions without any pressure. That's exactly the approach we aim for. Appreciate you taking the time to share your feedback!

Důvěryhodný zákazník

Ověřeno Feefo

26 days ago

No hassle my own decision 😀

I felt I made all my own decisions and was not pushed into something I might regret later. I increased my monthly payments to add to the amount for my funeral and I’m pleased with this.

Emily

British Seniors

24 days ago

Hi there! Thanks so much for the lovely review! We're really pleased you felt comfortable making your own decisions and that increasing your cover gives you that extra peace of mind. That's exactly what we want for you. Thanks for choosing British Seniors!

Marina

Ověřeno Feefo

GBR

26 days ago

Co říká Marina o British Seniors:

Great service

I spoke to Harry. He was extremely professional and pleasant. I told him what I wanted and he was most helpful. His attitude swayed me to choose British Seniors.

Emily

British Seniors

24 days ago

Hi Marina! Thanks so much for the lovely review! We're thrilled to hear you had such a positive experience and that you felt so well looked after. It's great to know that swayed your decision to choose us. We truly appreciate your support and thanks for choosing British Seniors!

Důvěryhodný zákazník

Ověřeno Feefo

26 days ago

Recommend the company

The service and conversation was both exploratory and comprehensive with a clear path of favourable commitment to the topic of a new policy. Recommend.

Emily

British Seniors

24 days ago

Hi there! Thanks so much for the great review! We're really pleased you felt well guided throughout the process and that everything was so clear for you. We truly appreciate you recommending us and thanks for choosing British Seniors!

Angus

Ověřeno Feefo

GBR

26 days ago

Co říká Angus o British Seniors:

British Seniors lead the way

Excellent service - I’m a repeat customer so that says it all really. No doubt I’ll be back for more products soon. Keenan, the customer advisor was also excellent- very professional and a nice...

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Emily

British Seniors

24 days ago

Hi Angus! Thanks so much for this fantastic review! We're thrilled to hear you've come back to us again, that truly means the world to us. It's great to know you've had such positive experiences and we look forward to helping you in the future. We really appreciate your continued support and loyalty to British Seniors!

Gary

Ověřeno Feefo

26 days ago

Co říká Gary o British Seniors:

Excellent service

Very please, Sophie was easy to talk to, and explained everything well

Emily

British Seniors

24 days ago

Hi Gary! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Elizabeth

Ověřeno Feefo

GBR

27 days ago

Co říká Elizabeth o British Seniors:

Very helpfull and explained everything

Very good and explained well very helpful

Emily

British Seniors

27 days ago

Hi Elizabeth! Thanks so much for the 4 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Robert

Ověřeno Feefo

27 days ago

Co říká Robert o British Seniors:

Help the aged

Everything was explained to me in easy to understand way. No pressure was put on me at any time.

Emily

British Seniors

27 days ago

Hi Robert! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Důvěryhodný zákazník

Ověřeno Feefo

27 days ago

Over sixties funeral cover

Excellent service , explained well. Gave full details and reason for call. Gave a number of actions I could chose from.

Emily

British Seniors

27 days ago

Hi there! Thanks so much for the 5 star review! We're really pleased you had a great experience with us. We truly appreciate your support!

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti British Seniors

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?