Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

British Home Store Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/british-home-store | Feefo

KD

Karen Dobson

Scarborough

2 months ago

Datum nákupu: 18/04/2025

Co říká Karen Dobson o British Home Store:

Well worth the money

Easy to navigate website. Quick delivery

Devonne

British Home Store

2 months ago

Good evening and thank you for your wonderful 5 star feedback! We look forward to seeing you again next time. Kind Regards, The BHS Team.

Recenze produktu

0

SN

Scott Noble

Southampton

2 months ago

Datum nákupu: 07/04/2025

Co říká Scott Noble o British Home Store:

A good quality product but very time consuming to install

Very good service received from BHS , the light fitting arrived promptly and undamaged with all the parts within the box.

Lindsay

British Home Store

2 months ago

Good afternoon and thank you for your lovely 5-star review. We are so pleased to hear that you are happy with the service and glad you love your new light. We hope to see you again soon. Kind Regards, The BHS Team.

Recenze produktu

0

Důvěryhodný zákazník

2 months ago

Datum nákupu: 05/04/2025

Anne from Durham

Excellent service .

Devonne

British Home Store

2 months ago

Good afternoon and thank you for your 5 star review. We hope to see you again soon. Kind Regards, The BHS Team.

Recenze produktu

0

Důvěryhodný zákazník

2 months ago

Datum nákupu: 23/03/2025

Poor service.

Absolute rubbish! I'm not used to having my word questioned and I do not like it. Their so-called customer service needs to accept that occasionally BHS is at fault and not the customer.

Devonne

British Home Store

2 months ago

Good afternoon and thank you for your honest review. I have read through your email correspondence with our customer service team and can confirm that our team asked that you provided a photograph of your item. You then received a returns link from us. We are sorry that you were not happy with the service you received however, our correspondence was strictly professional and following standard procedure. If you do require any further assistance, please do not hesitate to get in touch. Assuring you our best attention at all times. Kind Regards, The BHS Team.

Recenze produktu

Devonne

British Home Store

2 months ago

Good afternoon and thank you for your honest review. I have read through your email correspondence with our customer service team and can confirm that our team asked that you provided a photograph of your item. You then received a returns link from us. We are sorry that you were not happy with the service you received however, our correspondence was strictly professional and following standard procedure. If you do require any further assistance, please do not hesitate to get in touch. Assuring you our best attention at all times. Kind Regards, The BHS Team.

0

Důvěryhodný zákazník

2 months ago

Datum nákupu: 03/04/2025

Quality

Fast delivery

Devonne

British Home Store

2 months ago

Good morning and thank you for your 5 star review. We are pleased to hear that you love your new light and we hope to see you again soon. Kind Regards, The BHS Team.

Recenze produktu

0

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Rosemary Abrehart

Colchester

2 months ago

Datum nákupu: 08/01/2025

Co říká Rosemary Abrehart o British Home Store:

Awful

Requested info re delivery. None given

Devonne

British Home Store

2 months ago

Thank you for your feedback, we can confirm your order was placed and as advised at the time of ordering on our email is a pre-order item to be dispatched once the stock arrives, we are glad to confirm that the item is due to arrive as advised in our email on the 16th April and will be dispatched to you promptly on arrival. If we can assist you further please do not hesitate to get in touch. Assuring you our best attention at all times. Kind Regards The BHS Team.

Recenze produktu

Devonne

British Home Store

2 months ago

Thank you for your feedback, we can confirm your order was placed and as advised at the time of ordering on our email is a pre-order item to be dispatched once the stock arrives, we are glad to confirm that the item is due to arrive as advised in our email on the 16th April and will be dispatched to you promptly on arrival. If we can assist you further please do not hesitate to get in touch. Assuring you our best attention at all times. Kind Regards The BHS Team.

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JP

Jon Parry

Kettering

2 months ago

Datum nákupu: 28/03/2025

Co říká Jon Parry o British Home Store:

No issues

Devonne

British Home Store

2 months ago

Good afternoon and thank you for your positive feedback. We hope to see you again soon. Kind Regards, The BHS Team.

Recenze produktu

0

Důvěryhodný zákazník

2 months ago

Datum nákupu: 26/03/2025

Good service

Ordered in advance of stock delivery, and had to ask after it reappeared on website. Ordered second item and arrived promptly and easy to purchase.

Devonne

British Home Store

2 months ago

Good morning and thank you for your positive feedback. We hope to see you again soon. Kind Regards, The BHS Team.

Recenze produktu

0

MC

Mr Julian Clarkson

Merseyside

2 months ago

Datum nákupu: 22/03/2025

Co říká Mr Julian Clarkson o British Home Store:

Spot Lights

Yes good service although i was nearly put off as originally the delivery date was about two weeks but the items arrived in 4 days which was great.

Devonne

British Home Store

2 months ago

Good afternoon and thank you for your great 5 star review. We hope to see you again soon. Kind Regards, The BHS Team.

Recenze produktu

0

Důvěryhodný zákazník

2 months ago

Datum nákupu: 23/03/2025

Lovely lamp

Ordering and delivery was excellent.

Devonne

British Home Store

2 months ago

Good afternoon and thank you for your great 5 star review. We hope to see you again soon. Kind Regards, The BHS Team.

Recenze produktu

0

Recenze společnosti British Home Store

your purchase with British Home StoreVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuGreat quality. Glass reflects the light so much better than the cheaper acrylic versions you get else where. Fiddly to put together but worth it. Quite weighty.

your purchase with British Home StoreVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuExcellent quality. Very efficient delivery. Happy customer

your purchase with British Home StoreVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAlways the best lights

your purchase with British Home StoreVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuI ordered these items in January and have yet to receive them

your purchase with British Home StoreVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuNice cushions, as described and arrived promptly

your purchase with British Home StoreVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuSmart and bright light for my bathrooms. Good looking.

your purchase with British Home StoreVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe lights seem to be of good quality. Delivery was quick. Quite happy with the items and service.

your purchase with British Home StoreVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuReally pleased with this lamp. Needed something in black nickel colour and stumbled on this. It's perfect.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?