Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

British Home Store Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/british-home-store | Feefo

Zobrazení všech 1,609 recenzí

Drusilla Cherry

5 years ago

Datum nákupu: 03/01/2020

Co říká Drusilla Cherry o British Home Store:

Speedy dispatch

Immediate delivery

Susan

British Home Store

5 years ago

Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team

Recenze produktu

James Connolly

London

5 years ago

Datum nákupu: 03/01/2020

Co říká James Connolly o British Home Store:

Disappointed

One item arrived with damaged packaging and damaged and missing items inside also, they are going to swap the item but really should have arrive I damaged.

Lindsay

British Home Store

5 years ago

Thank you for your feedback, we are sorry the item received was damaged in transit. I am happy to say we have arranged to swap this product at your convenience, and should you require any further assistance, please do not hesitate to contact our team, we are always happy to help. Kind Regards, BHS Team

Recenze produktu

Hannah Charles

5 years ago

Datum nákupu: 02/01/2020

Co říká Hannah Charles o British Home Store:

quick delivery, great quality

quick delivery

Susan

British Home Store

5 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind Regards BHS Team

Recenze produktu

Margaret Lewis

Normanton

5 years ago

Datum nákupu: 02/01/2020

Co říká Margaret Lewis o British Home Store:

Fantastic product & service

Excellent

Susan

British Home Store

5 years ago

Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 19/12/2019

The website was slow and it was difficult to establish an on line connection. When I finally go through, my order was duplicated as a result. I am in the process of returning one of the items. This...

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Lindsay

British Home Store

5 years ago

Thank you for your review and sorry to hear you were having issues placing your order. We can see one of your orders was cancelled prior to dispatch as this was a duplicate. If you require any further assistance, please do not hesitate to contact us. We hope to see you again soon. Kind regards, the BHS Team.

Recenze produktu

Emma Martin Interiors

Nottingham

5 years ago

Datum nákupu: 27/12/2019

Co říká Emma Martin Interiors o British Home Store:

Quick service and delivery

I am an interior designer and quick delivery is a very important aspect of my service. British Home Stores provided very good customer service and quick delivery of lovely items for my client.

Carris

British Home Store

5 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind Regards The BHS team

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 26/12/2019

surprised to get another lamp after 6 years!

Easy website & Fast service!

Carris

British Home Store

5 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind Regards The BHS team

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 22/12/2019

poor sales service

The light didn't arrive and I had to chase. I was told that the order had failed payment verification and I had been refunded. I understand that this meant that payment had failed although it wasn't...

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Lindsay

British Home Store

5 years ago

Thank you for your feedback, we can only apologise on this occasion that our high standards have not been met. This was a genuine error on our part and I am glad we have swiftly rectified this for you.We hope to see you again soon, Regards, BHS Team

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 21/12/2019

Well done BHS

Easy to navigate website, free delivery and my item arrived in 2 days even in run-up to Christmas. Stellar performance by BHS!

Susan

British Home Store

5 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind Regards The BHS team

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 19/12/2019

Fast efficient service. Will definitely use again,

Susan

British Home Store

5 years ago

Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team

Recenze produktu

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O British Home Store

At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.

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01613594777

Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti British Home Store

Matilda Table Lamp, NickelVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku,timeless elegance

Archie Easyfit Lampshade Light, WhiteVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuGreat product good value arrived fast

Charlotte Chandelier, ChromeVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuArrived with packaging damaged and items missing and product damaged

Romano Marble Ceiling Pendant Kit with Globe Shape Tinted Bulb, BrassVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkugreat quality. proper marble

Marianne Floor Lamp, Antique BrassVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuExcellent & perfect

King Herbarium Bedding Set, MultiVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe item purchased is just what I need.

Olson Arc Task Table Lamp, WhiteVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuThis is a good quality product perfect for my client's study.

Paige Table Lamp, BrassVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuThis is a good product but you need to be aware the lamp comes without a shade and not as the photo suggests.

Aldine Table Lamp with Pleated Grey ShadeVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuPurchased two lamps six years ago always wished I’d got a third but stores closed down so was surprised to see I could still get the same one online.

Bendor Ceiling Pendant, GoldVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuI'm not in a position to complete this box but there is no option to leave it empty. And I have been forced to rate the product so please ignore my rating

Lisa Easy Fit Lampshade, NickelVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuEasy to fit and sparkles beautifully in our bedroom

Carter Industrial Style Ceiling Cluster Pendant, BronzeVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuLooks exactly as in picture but unable to comment yet as not been hung.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?