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Recenze společnosti Bradshaw Farnham & Lea

Hodnoceno
Výjimečná
Služba
4.7
/5

5

4

3

2

1

99

12

2

3

2

118

hodnocení za poslední rok

Zobrazení všech 607 recenzí
DI
Dickinson
West Kirby
5 years ago
Datum nákupu: 22/07/2019
Co říká Dickinson o Bradshaw Farnham & Lea:
Great team, lousy buyer
Locally very supportive, buyers made this a very difficult move, solicitors recommenced by BFL were sub-standard which made things worse. However the BFL team locally were very helpful snd supportive.
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Ashleigh
Bradshaw Farnham & Lea
5 years ago
Hello Mr & Mrs Dickinson, Thank you for taking the time to leave feedback on the service you received, it is much appreciated. It is great to hear that our team were helpful and supportive in the process of selling your home, I will ensure your kind words are passed across to them. I'm sorry to see that the solicitors recommended did not meet your expectations, this is something that I will ask our team to look into for future cases. Kind regards, AshleighBradshaw Farnham & Lea
MR
Mrs Barbara Roberts
6 years ago
Datum nákupu: 05/07/2019
Co říká Mrs Barbara Roberts o Bradshaw Farnham & Lea:
Overall the staff were friendly enough and professional but you never knew who to contact or ask for specifically. When we picked up the keys it was a bit like is that it, it didn’t feel special in...

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Ashleigh
Bradshaw Farnham & Lea
6 years ago
Hello Barbara, Thank you for taking the time to leave a review. I am glad to see that you found our team friendly and professional. I appreciate your thoughts in regards to specific contacts, we have dedicated team members who deal with the various stages of purchasing a property to increase the efficiency of the process. This does mean clients will deal with different team members, however, I will share your comments on this matter to see if there is any way we can bridge that gap in communication.It is disappointing to hear of your experience picking up the keys to your new home, please accept my sincere apologies for this, it is such a special time and I am sorry that you were not made to feel this way. I hope I can compensate by wishing you many years of happiness in your new home. Once again, thank you for your feedback, it is much appreciated. Kind regards,AshleighBradshaw Farnham & Lea
Důvěryhodný zákazník
6 years ago
Datum nákupu: 08/07/2019
Communication communication
Thought communication skills were weak both internally and to ourselves.
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Ashleigh
Bradshaw Farnham & Lea
6 years ago
Hello, Thank you for taking the time to leave a review, we appreciate all feedback of both a positive and negative nature. I am sorry to hear that you found the communication lacking from the team and I will ensure that your feedback is passed across to the Branch Manager to review. Kind regards, Ashleigh Bradshaw Farnham & Lea
MR
Miss Gemma Rayne
6 years ago
Datum nákupu: 08/07/2019
Co říká Miss Gemma Rayne o Bradshaw Farnham & Lea:
Fantastic Service
Bradshaw, Farnham and Lea were excellent when it came to selling my home. It was not the smoothest of sales due to various reasons, but they went above and beyond to ensure that i was aware of where...

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Ashleigh
Bradshaw Farnham & Lea
6 years ago
Hi Gemma, Thank you so much for taking the time to leave a review for our Moreton branch, we really appreciate it! It is wonderful to see how highly you speak of the service you received from Sam and the team! I am glad to hear that you would use us again in the future, but for now, we wish you all the best in your next home! Kind regards, AshleighBradshaw Farnham & Lea Instagram | Facebook | Twitter
Důvěryhodný zákazník
6 years ago
Datum nákupu: 30/05/2019
Generally very good service, as a purchaser (for a charitable organisation) there were times when the vendor was urging pressing faster to completion than was possible for us to fulfil our legal...

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Ashleigh
Bradshaw Farnham & Lea
6 years ago
Hi, Thank you for taking the time to leave a review for our Heswall branch. We really appreciate the feedback you have given and I am glad to hear that overall, you were pleased with the service you received. Kind regards, AshleighBradshaw Farnham & Lea
ML
Mrs Anne Lewis
6 years ago
Datum nákupu: 02/07/2019
Co říká Mrs Anne Lewis o Bradshaw Farnham & Lea:
BFL recently sold a flat for me really impressed with service I received from Mike,Amy,Julie and the team.in Prenton.
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Ashleigh
Bradshaw Farnham & Lea
6 years ago
Hello, Thank you for taking the time to leave a review, it's great to see that you are impressed with the service from our team. I will ensure your kind words are passed across to Mike, Amy, Julie and the rest of team Prenton! If there is anything else that we can help you with in the future, please don't hesitate to get in touch. Thanks, AshleighBradshaw Farnham & Lea Instagram | Facebook | Twitter
MB
Mrs Charlynne Blackburn
6 years ago
Datum nákupu: 27/06/2019
Co říká Mrs Charlynne Blackburn o Bradshaw Farnham & Lea:
Helpful all the way n nothing too much trouble and their financial advisor Brian was brilliant thank you all who helped me at Bradshaws with the purchase of my property!
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Ashleigh
Bradshaw Farnham & Lea
6 years ago
Hi Charlynne, Thank you so much for taking the time to leave a review, I hope you are enjoying your new home! I am glad to hear how helpful our Moreton branch was and will ensure your kind words are passed across to them and Bryan. If there is anything else we can help you with in the future, please do not hesitate to get in touch! On behalf of Sam and the team at Moreton, I wish you all the best in your new home. Kind regards, Ashleigh Bradshaw Farnham & Lea Instagram | Facebook | Twitter
Důvěryhodný zákazník
6 years ago
Datum nákupu: 02/07/2019
Satisfactory sale achieved, but sales process needs sharpening.
Service was ok but some 'basics' were overlooked...
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Ashleigh
Bradshaw Farnham & Lea
6 years ago
Hi, Thank you for taking the time to leave a review. I appreciate your feedback and will ensure this is passed across to the Branch Manager. I would be grateful if you could send some further information across to me in regards to what you feel was overlooked and what we could improve on. If you have time, please email me on a.coleman@venmores.co.uk Kind regards, Ashleigh Bradshaw Farnham & Lea
MK
Mr Graham Keig & Mrs Diane Keig
6 years ago
Datum nákupu: 07/05/2019
Co říká Mr Graham Keig & Mrs Diane Keig o Bradshaw Farnham & Lea:
Excellent service from BFL. Our purchase did not go smoothly due to factors outside of BFLs control but they mediated the delays very well. Great service.
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Ashleigh
Bradshaw Farnham & Lea
6 years ago
Hi Graham, Thank you so much for taking the time to leave a review! It's great to hear how highly you speak of the service you received from our team. I'm sorry to hear the purchase didn't go smoothly but I'm pleased that the team helped you through it. If there is anything else we can help you with in the future, please do not hesitate to get in touch! Kind regards, Ashleigh Bradshaw Farnham & Lea Instagram | Facebook | Twitter
Důvěryhodný zákazník
6 years ago
Datum nákupu: 02/07/2019
jules was e.xcellent then but when she was off the others didn’t seem to. Know what was happening. I found one member very off hand. The property took 19 months to sell
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Kate
Bradshaw Farnham & Lea
6 years ago
Hello Thanks for taking the time to leave us your feedback. I'll pass your comments on to Jules. I'm sorry to hear that you felt the same knowledge wasn't present when speaking to other members of the team, I'll discuss this with the manager as I know how customer focused the team are, so they'll be keen to understand what's happened here. Wishing you all the best for the future Kate Bradshaw Farnham & Lea
O Bradshaw Farnham & Lea
Having vast experience working in the ever-changing property industry, our talented and diligent team call upon a solid background of knowledge to provide each and every client with an exceptional and personal service. A core part of our ethos is to work around our clients, so no matter how hectic your lifestyle is, our team will happily fit in to ensure that they find you that perfect property.
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18 The Crescent, West Kirby, Wirral, Cheshire, CH48 4HN, United Kingdom
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O Bradshaw Farnham & Lea
Having vast experience working in the ever-changing property industry, our talented and diligent team call upon a solid background of knowledge to provide each and every client with an exceptional and personal service. A core part of our ethos is to work around our clients, so no matter how hectic your lifestyle is, our team will happily fit in to ensure that they find you that perfect property.