Very helpful knowledgeable staff ,which made everything go through smoothly and quickly
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Trusted Customer
Ověřeno Feefo
East Riding
8 years ago
Co říká Trusted Customer o Bower Group:
Five stars service and great advice
Yes for sure I will
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Trusted Customer
Ověřeno Feefo
Stirling
8 years ago
Co říká Trusted Customer o Bower Group:
Continuous updates on progress of application at every level.
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Trusted Customer
Ověřeno Feefo
Hayton, Aspatria
8 years ago
Co říká Trusted Customer o Bower Group:
The Advisor was very clear with his advice and answered any queries we had in an understandable manner.
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Trusted Customer
Ověřeno Feefo
Liverpool
8 years ago
Co říká Trusted Customer o Bower Group:
everything happened as planned
Everything happened as outlined at the first meeting, all deadlines were kept, there were no surprises and I was kept fully informed of progress at each stage.
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Trusted Customer
Ověřeno Feefo
8 years ago
Co říká Trusted Customer o Bower Group:
Unnecessarily long.
Adequate. No different to the other ER companies. I went with you because the ROI was lowest. Mistakes and errors were blamed on Just Retirement. They may have been responsible but it didn’t give me...
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Paul
Bower Group
8 years ago
Thank you for your valuable feedback. I am sorry to hear that you felt we were the same as the other Equity Release companies; at Bower we work relentlessly on behalf of our customers to ensure their experience is smooth and that they are not inconvenienced, however very occasionally issues arise outside of our control – it is at these times that we manage, on behalf of our customer to ensure the best outcome - and this can take additional time to complete.
Glad to hear that you were confident we provided the “best ROI” and we will take your comments on board. In the meantime one of our Customer care team will contact you to discuss in more detail.
Kind regards
Customer Services
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Důvěryhodný zákazník
Ověřeno Feefo
8 years ago
A special mention for Lesley Wright who’s knowledge and advise was of huge value to us. Thank you. The service provided by Bower was excellent throughout.
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Trusted Customer
Ověřeno Feefo
Norwich
8 years ago
Co říká Trusted Customer o Bower Group:
Excellent service
I thoroughly recommend Bower for equity release services. Their assigned specialist Mr Richard Smith was personable, professional and highly knowledgeable. Throughout our dealings I had every...
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Trusted Customer
Ověřeno Feefo
8 years ago
Co říká Trusted Customer o Bower Group:
Superb experience
Excellent service friendly and was kept informed on everything su
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Glad to hear that you were confident we provided the “best ROI” and we will take your comments on board. In the meantime one of our Customer care team will contact you to discuss in more detail.