Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

bott Smartvan UK Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 248 recenzí

Trusted Customer

Ověřeno Feefo

6 years ago

Co říká Trusted Customer o bott Smartvan UK:

We have dealt with Bott Smartvan for a number of years and the service has always remained the same... Excellent! Communication and updates as to the status or order / delivery is up there with the...

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Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you you very much for taking the time to leave us such a positive review, it is greatly appreciated Darren.Best wishes, Emma 😊

Trusted Customer

Ověřeno Feefo

6 years ago

Co říká Trusted Customer o bott Smartvan UK:

Average

Too hard to build. Poor embarrassing instructions. No video instructions on YouTube. A lot of small components to build. The Sortimo shelves we previously bought came installed and bolted straight in

bott Smartvan UK

6 years ago

Thank you for taking the time to leave us your feedback. We do appreciate it and it helps us to improve our products and services.Your order confirmation email would have included a link to our fitting tips page (https://www.bottsmartvan.co.uk/van-racking/fitting-tips) where there is lots of useful information to help you prep and fit your van racking, including installation videos. We are sorry that your experience with us was not as positive as we would have liked, and we will be looking at ways we can further improve our processes based upon your comments.

Trusted Customer

6 years ago

You need to a video bespoke to each type of van. We had to take the roof lining out of our van which was not detailed to or referenced to in the drawings. The photocopied drawings did not detail this either. Don't get me wrong the shelves are good quality and we are pleased with the product.

bott Smartvan UK

6 years ago

Thank you, appreciate that. We will look into what we can do practically to respond to your feedback and your suggestion.Thanks again Jo

Trusted Customer

Ověřeno Feefo

York

6 years ago

Co říká Trusted Customer o bott Smartvan UK:

Makes working life better.

The Staff were really helpful and handled the logistics perfectly. The van racking utilises every inch of the van and in doing so leaves a large amount of space in the middle for the bulky items. No...

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bott Smartvan UK

6 years ago

Thank you so much for taking the time to leave us this review, we really appreciate it. Giving this level of detail helps future customers to make a confident and informed decision about their purchase, so thank you again :-)

Trusted Customer

Ověřeno Feefo

Edinburgh

6 years ago

Co říká Trusted Customer o bott Smartvan UK:

From order to delivery everything went smoothly. Fitting frames and floor found it very easy and everything fitted exactly. Will recommend this to others.

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for such a positive review, its great to hear everything ran so smoothly for you! I hope you continue to love your racking.

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Great product and good service

bott Smartvan UK

6 years ago

Hi, thank you so much for taking the time to leave us such a positive review, we really appreciate it. Merry Christmas!

Trusted Customer

Ověřeno Feefo

Scottish Highlands

6 years ago

Nahraná média

Zobrazit všechna média (4)

Co říká Trusted Customer o bott Smartvan UK:

Worth every penny, highly recommended!

Customer service was brilliant. Fitment and ease of installation is great. Customisation and capability is fantastic. Really impressed with everything to do with the company and product. I was...

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Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for such a positive review and for the images too, the van is looking great!! With adding the false floor please do give us a call when you decide to do this as we will help you with the order.Best number to reach us on is: 01288 355 666, option 2.

Trusted Customer

Ověřeno Feefo

6 years ago

Co říká Trusted Customer o bott Smartvan UK:

Easy to order and delivered on time

Trusted Customer

Ověřeno Feefo

Camberley

6 years ago

Co říká Trusted Customer o bott Smartvan UK:

Great product, looks smart and leaves plenty of room in the back of the van, with loads of storage. Staff were all helpful and on line ordering was straight forward. Only down side was the fitting....

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Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for your feedback and positive comments about the team, I am sorry to hear you had some fitting issues, I will pass your comments on to the team to look into further for you. I hope you continue enjoy your racking!

Trusted Customer

Ověřeno Feefo

6 years ago

Co říká Trusted Customer o bott Smartvan UK:

excellent product

excellent

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for your positive review, I hope you continue to enjoy your racking!

Trusted Customer

Ověřeno Feefo

Eastleigh

6 years ago

Co říká Trusted Customer o bott Smartvan UK:

Excellent customer service

Brilliant service, had issue with delivery ( not there fault ) and got dealt with very fast , rang me back when they said they would which for me is very important Would definitely recommend

Emma Stefanotti

bott Smartvan UK

6 years ago

Thank you for leaving us such a positive review and for your comments they are very much appreciated. We hope you continue to enjoy your racking!

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti bott Smartvan UK

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?