Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Boori Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/boori | Feefo

Zobrazení všech 560 recenzí

Důvěryhodný zákazník

3 years ago

Datum nákupu: 24/04/2022

Not happy with the delivery service

I have received the cot on 12 May, but the mattress still has not arrived today (22 May), I didn’t receive any updates, and no one reply my emails regarding this issue.

Kaitlyn

Boori

3 years ago

I am so sorry to hear you still have not received your mattress. I have been informed our team has been following this up with the carrier. Unfortunately, even when requested not to, split deliveries do occur. We do try our hardest to ensure all customer enquiries are answered in a timely manner. I do apologise this was not done. Hopefully you receive your mattress this week as it has been scanned into the depot today!

Důvěryhodný zákazník

3 years ago

Datum nákupu: 21/04/2022

Delivery was fast.

Nav

Boori

3 years ago

Thank you for your feedback on our fast delivery service.

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 11/01/2022

Great product and easy to order process BUT still selling unsafe items!

This purchase was great - on back-order but that was clear at the time of ordering. I would however, LOVE if Boori stopped selling their 'drop-side' cots in Australia! They are banned in nearly all...

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Boori

3 years ago

Thank you for your feedback. I assure you our Drop sides are safe and we always ensure we abide and follow all the safety regulations as set out by the Australian standards. The issues advertised are related more to some drop sides on the market that use a button. Enabling the child to press that button and compromising their safety. Our drop sides operate from the outside only with the parents having to push in the bottom with their leg to release and operate, this makes it impossible for the child to activate the feature themselves ensuring their safety.

Recenze produktu

Adele Naylor

3 years ago

Datum nákupu: 08/04/2022

Co říká Adele Naylor o Boori:

Playroom is perfectly organised

I ordered two of the Boori Tidy Toy Cabinet to organise my children’s toy room and they have done just that. They are the perfect height for my toddler and the draws encourage her to put her toys...

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Boori

3 years ago

Hi Adele, Thank you for your wonderful feedback on our Kids Play range. So great to hear your little one is enjoying 'pack-away' time too!

Recenze produktu

Erwin youngman

Goldcoast

3 years ago

Datum nákupu: 02/04/2022

Co říká Erwin youngman o Boori:

The customer service was good and the products arrived quickly.

Nav

Boori

3 years ago

Hi Erwin, Thank you for your great feedback on both our customer service and speedy delivery service. We look forward to assisting you again soon.

Recenze produktu

Yann Cheung

3 years ago

Datum nákupu: 11/04/2022

Co říká Yann Cheung o Boori:

Score would've been higher if not for the poor delivery communication. Did not receive confirmation of dispatch until I called to check, and the delivery company who made the delivery gave vague ETA,...

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Boori

3 years ago

Hi Yaan, Thank you for your feedback. I am sorry to hear you have experienced issues with your order. We choose to use only reputable companies for delivery. Unfortunately once goods have been despatched from our warehouse we have very little control - we are however assured these are completed Mon-Fri.

Recenze produktu

Jeff

Bundaberg

3 years ago

Datum nákupu: 02/04/2022

Co říká Jeff o Boori:

Not happy

They could improve by making a cot mattress to its proper size, not 2 cm short. The cot that I brought it for had to be modified to meet Australian standards.

Nav

Boori

3 years ago

Hi Jeff, Unfortunately we do not have any record of your communication with us to resolve this issue. May I please ask you to contact us at services@boori.com.au with any ongoing isssues.

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 05/04/2022

Good bed and easy enough to put together

Delivery was prompt. Managed to get the bed together and the only tool I needed was a screwdriver as the Allen keys were included. Took a couple of hours but mostly because I’m not at all handy and...

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Boori

3 years ago

Thank you for your great feedback on both our delivery service and assembly - great to know the Natty King Single Bed is super easy to assemble.

Recenze produktu

Holly Burge

3 years ago

Datum nákupu: 12/03/2022

Co říká Holly Burge o Boori:

Simple, soft, lovely

Lovely and soft. Perfect fit for the cot.

Rosie

Boori

3 years ago

Hi Holly, thank you for such a positive review of our Babysafe Fibre & Pocket Spring Cot Bed Mattress. We are glad to hear that you are happy with your purchase, and that it is perfect for your family needs and the cot you have!

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 29/03/2022

Still waiting for a pre-order

It's a bit premature to ask for my rating, as the item I have purchased has not arrived yet - it was a pre-order. I'm very happy to have found your bed rail - especially as it should sit well on my...

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Boori

3 years ago

Apologies for the premature request! Look forward to getting some feedback once you have received your Kids Guard Panel.

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Boori

Passionate creators of beautifully conceived nursery, kids' furniture and accessories. Our collections combine the beauty of classic heritage with contemporary trends so you can create a timeless space for your family to enjoy. Crafted from sustainable wood, our nursery furniture is made to withstand the bumps and knocks of family life.

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01635 295670

1 Riverside House, Mill Lane, Newbury, Berkshire, RG14 5QS, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Boori

Boori Waratah Manor 3 Drawer ChestVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Madison Changing StationVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Avalon Double BedVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBed is great quality and relatively easy to assemble.

Boori Country Cot Bed Pocketspring Mattress 132cm x 77cmVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuIt's only 130cm long, 131atbest if you fold piping over

Babysafe Fibre & Pocket Spring Cot Bed Mattress 132cm x 70cmVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuHighly recommended, lovely material for the baby.

Kids' Bed Guard Panel (Pre-order for Early May)Více recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?