Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Bontour Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/bontour | Feefo

Zobrazení všech 1,234 recenzí

Důvěryhodný zákazník

2 years ago

Datum nákupu: 20/05/2023

Good marketing. Very helpful and knowledgeable staff on phone booking. Immediate confirmation gives very clear information on your holiday.

Nuria Arocas

Bontour

2 years ago

Thank you for the 5-star review. We're pleased to hear that everything from start to finish unfolded well, and that you enjoyed travelling with Gina :)

Recenze produktu

Mr N Van someren

2 years ago

Datum nákupu: 20/05/2023

Co říká Mr N Van someren o Bontour:

Gina Stabler gave detailed information of what to expect on this tour

Nuria Arocas

Bontour

2 years ago

Thank you for your 5-star feedback. It is fantastic to receive reviews acknowledging the quality of our escorted tours :)

Recenze produktu

Důvěryhodný zákazník

2 years ago

Datum nákupu: 20/05/2023

Glacier Express holiday The Wengen Hotel and food were far below expectatio

Booking experience was good. No issues.

Gina Stabler

Bontour

2 years ago

Thank you for your feedback, regarding the Switzerland tour, we have spoken with the hotels regarding the feedback received for the evening meals, we hope going forward to iron out these issues for another visit in the future. - Many Thanks

Recenze produktu

Důvěryhodný zákazník

2 years ago

Datum nákupu: 20/05/2023

First hotel in Wengen was of poor quality both food and accommodation.However the other two hotels in Zematt and Chur were excellent. Several persons on the tour had mobility problems with the train...

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Rebecca Larsson

Bontour

2 years ago

Thank you for your feedback. We do note in our tour terms and conditions and itinerary for Switzerland Glacier Express that a good level of mobility is required for this tour, and we are always willing to talk through the finer details with anyone thinking of booking, however we will look at how we can make this information clearer going forwards. We hope to see you on another Bontour tour in the future.

Recenze produktu

Ms A Holden

2 years ago

Datum nákupu: 20/05/2023

Co říká Ms A Holden o Bontour:

Great Tour

Well organised. Guide Gina was excellent.

Gina Stabler

Bontour

2 years ago

Thank you for your feedback Mrs Holden, we hope to see you on a future trip!

Recenze produktu

Mr G Newsom

2 years ago

Datum nákupu: 26/10/2022

Co říká Mr G Newsom o Bontour:

Excellent hotel , good rooms and very helpful and efficient staff.

Booking was easy.

Nuria Arocas

Bontour

2 years ago

5-star experience, 5-star review!

Důvěryhodný zákazník

2 years ago

Datum nákupu: 28/09/2022

HAD A GREAT WEEK.

Answered the phone in person (not a machine); they reacted speedily to my needs; giving their ideas of what was most suited to me.; They then did some research, coming back to myself within the...

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Nuria Arocas

Bontour

2 years ago

This is what we love to hear, thank you for the wonderful review :)

Ms S Knight

Jersey

2 years ago

Datum nákupu: 03/09/2022

Co říká Ms S Knight o Bontour:

Excellent holiday

The booking experience was excellent

Nuria Arocas

Bontour

2 years ago

Awesome!

Důvěryhodný zákazník

2 years ago

Datum nákupu: 03/09/2022

Happy holidays

Well organised. And a great tour guide.

Nuria Arocas

Bontour

2 years ago

Happy clients, happy team!

Recenze produktu

Ms A Du feu

2 years ago

Datum nákupu: 03/09/2022

Co říká Ms A Du feu o Bontour:

I would definitely recommend Bontour and enjoyed the holiday I took with them. Let’s hope there are more trips to come.

Nuria Arocas

Bontour

2 years ago

Thank you for taking the time to review us and acknowledging the excellent service delivered by Bontour!

Recenze produktu

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O Bontour

The team at Bontour offer a wealth of knowledge and experience together with a friendly personal service. Whatever you long to do, wherever you'd love to stay, we would be happy to advise you, be it a short break, a special occasion, a group or family outing, we can make it happen

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01534 496644

Heron House, Jersey Airport, JERSEY, Jersey, JE1 1BW, Jersey

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Bontour

SwitzerlandVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuTour content was excellent as were the hotels and Gina our very hardworking guide.

SwitzerlandVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuWe were given the pros and cons of the tour and based on this we made the decision to go ahead

SwitzerlandVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuGood tour management and good weather

SwitzerlandVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuFlights excellent but train and bus transfers were difficult for anyone who had mobility issues.

SwitzerlandVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobkuWell organised. Busy schedule. Lots to see and do.

Bavaria TourVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuWell organised no complaints

Bavaria TourVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuWell organised and efficient staff.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?