I didn’t purchase over the phone. I phoned and was told the price had gone up the week before and they wouldn’t honour the price I was originally quoted. At that point I wasn’t going to renew.
Recenze produktu
Nicole
BMW Insured Warranty
1 month ago
Good Morning, thank you for your review, we appreciate all feedback. At BMW Insured Warranty Services we try to keep our prices as low as possible and are constantly reviewing them. Unfortunately it is occasionally necessary to increase prices for our warranty or Roadside Assistance products for inflation and other similar external pressures. The mileage of your vehicle is also taken into account when calculating the premium. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
Good afternoon, thank you for your review, we appreciate all feedback. I do apologise that you have not received the high level of service we aim to provide. I have just sent you an email regarding your comments and await your response. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
Důvěryhodný zákazník
1 month ago
Update to review. BmW warranty contacted me after this review, offered an apology for the increase and offered to refund the difference between letter quote and payment which I think is excellent service so I have changed my rating from 3 to 5 as the product was always good and now the price/service is also excellent.
Very easy to purchase online. Renewal paperwork was sent to me from bmw. I was able to very quickly check the price and policy documents online and then make the purchase.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.