As mentioned, no renewal letter or email was received so more of my time was spent on the renewal process using previous details.
Recenze produktu
Nicole
BMW Insured Warranty
6 months ago
Good afternoon, thank you for your email, we appreciate all feedback. I do apologise that you have not received the high level of service we aim to provide. You should have received both a renewal letter and email, we will endeavour to send these before your renewal period next year. With regards to pricing, we try to keep our prices as low as possible and are constantly reviewing them. Unfortunately it is occasionally necessary to increase prices for our warranty or Roadside Assistance products for inflation and other similar external pressures. The current mileage of your vehicle is also taken into account when calculating the premium. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
Datum nákupu: 06/03/2026
2
Sdílet
MG
Mr C Gurney
Ověřeno Feefo
6 months ago
Co říká Mr C Gurney o BMW Insured Warranty:
online, would rather speak to a human. no value in the brand offering
Nicole
BMW Insured Warranty
6 months ago
Good afternoon Mr Gurney, thank you for your email, we appreciate all feedback. We do have a inbound call centre team who would be happy to take your call to renew your policy. I can see you have previously renewed over the phone with our sales team. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
Good afternoon, thank you for your email, we appreciate al feedback. The BMW Roadside Assistance Essential policy is available for all BMW vehicles under 10 years old and under 100,000 miles. If you would like to elaborate on your review you can contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
Very poor.
Despite renewing before the policy renewal date the quote increased by over 8% with no warning. When I formally complained the email confirmation stated that I would be contacted by...
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Nicole
BMW Insured Warranty
6 months ago
Good afternoon Mr Dudgeon, thank you for your review, we appreciate all feedback. I do apologise that you have not received the high level of service we aim to provide. I have checked with our customer support team and can confirm your complaint has been allocated to a member of the team and is being looked into. In the meantime if you wish to contact our customer support team you can do so at bmwcustomersupport@allianz.com. Kind Regards Nicole. Senior Coordinator.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.