I have only chatted to them regarding my online account which somehow got ‘confused’ so I have never had to deal with them regarding a claim etc.
They did resolve the account issue as they said they...
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Keith
Bikmo
6 years ago
Apologies for any issues with your account, but I'm glad that we were able to resolve this for you. Thanks for taking the time to feed back.
Datum nákupu: 24/06/2020
0
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BR
Bikmo Rider
Ověřeno Feefo
6 years ago
Co říká Bikmo Rider o Bikmo:
Good service
Keith
Bikmo
6 years ago
Thanks for taking the time to review Simon.
Datum nákupu: 24/06/2020
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
Really easy to use website and competitive prices for all cycling abilities
Keith
Bikmo
6 years ago
Thanks for the great review, it's much appreciated.
Bikemo is so easy to setup. I had a few questions which I spoke over the phone about. Staff friendly, outgoing and knowledgeable. A godsend in a world of automated voice activated robots of today....
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Keith
Bikmo
6 years ago
Cheers for the kind words Jason, no robots on the Bikmo team, we're all humans... well, except Serif, our office dog, but she's not that great on the phones!
Was not very easy to deal with, plus that the discount option and the multi bike insurance was never mentioned and are available. Only after we insured 2 n
Bikes you come with this information grrrrr
Keith
Bikmo
6 years ago
Thanks for your feedback Hans.
The multi-bike discount is a saving when you have multiple bikes on one policy, but your 'away from home' value is only one of these bikes.
So, for example, if you owned two bikes worth in total £4000, your 'total bike value at home' would be £4000 but, if you only ever took one bike away from home at any one time, then your 'away from home' value would be £2000.A policy like this would be cheaper than having a policy for each bike individually, as there is a lower value of risk being taken away from the home.
I hope this helps explain things a little better, and if you feel that your circumstances would fit the above example, where only one bike is taken away from home at any one time, then we can merge the two policies together, by amending the insured values on one of them and cancelling the other.
Please just drop us a message at hello@bikmo if you'd like us to explain this in full, cheers.
Easy to understand website, good prices, quick quote, no need to talk to anyone on the phone.
Getting Bikmo is very easy, now, hopefully I'll never have to find out if they pay out just as easily...
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Keith
Bikmo
6 years ago
Thanks for the great feedback Cristina, it's much appreciated.
I have not taken the insurance out just yet as I am within the first 14 days of the cycle to work scheme, I will be taking it out post this period. They were both knowledgeable and friendly on my...
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Keith
Bikmo
6 years ago
Thanks for the kind words Christopher. Congrats on the new bike, and we're glad we could provide some peace of mind with our free cover. Ride safe.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.