Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Brdy Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 325 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Unfortunately no improvement in speeds....!

Elise

Brdy

2 years ago

Hi, Sorry to hear you haven't seen an improvement in speeds. Hopefully this means that the speeds you were already receiving were sufficient, however, if this is not the case please give us a call to speak to one of our technical team who will be happy to assist you. Warm regards

William Brailsford

Ověřeno Feefo

Whitebridge

2 years ago

Co říká William Brailsford o Brdy:

Great Service

The lady was very courteous and extremely helpful. Explained everything to me.

Elise

Brdy

2 years ago

Hi William, Thank you for your lovely review. Warm regards

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Left with no internet at all

Engineer visited to install yesterday and unable to install our new dish. He then tried to reinstall our old system bc and was unable to get this working again so we are now left with no internet.

Elise

Brdy

2 years ago

Hi, We are sorry to hear about the problems you experienced during your installation yesterday. The engineer has informed us that there was a power surge at the property which affected a number of electrical items. Your old system should now be up and running and we have spoken to our warehouse team to send the replacement part to your property. We will be speaking to our engineers this morning who will contact you to book a suitable time for us to come and get your new system up and running. If you have any further queries, please do not hesitate to call our customer service team.

Důvěryhodný zákazník

2 years ago

Thank you for your reply. When I spoke to your helpline yesterday I was told that the parts were not in stock at the warehouse. How soon can I expect to have this resolved

Elise

Brdy

2 years ago

Hi, Thank you for your patience while we investigated this for you. We can see that the tria was sent yesterday and is due to be delivered between 3pm and 4pm today. Kind regards

Servillo Fernandes

Ověřeno Feefo

Inveraray

2 years ago

Co říká Servillo Fernandes o Brdy:

Very professional, friendly and highly experienced.

James was excellent, very professional, friendly, eye to detail, and highly experienced. He just finished the work within an hour. Thank you.

Elise

Brdy

2 years ago

Hi Servillo, Thank you for this lovely review. James will be very happy to hear it! Warm regards, The Brdy Team

Nichola

Ověřeno Feefo

Fife

2 years ago

Co říká Nichola o Brdy:

Good service

Helpful staff and you can actually get through on the phone quickly. Only reason we stopped is because we had fibre broadband installed.

Elise

Brdy

2 years ago

Hi, Thank you for your lovely review, we're glad to have provided you with a service which you were happy with! All the best. Warm regards, The Brdy Team

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Elise

Brdy

2 years ago

Hi, Thank you for your positive review. The Brdy Team

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Every thing done quickly

Elise

Brdy

2 years ago

Hi, Great to hear that you're happy with the efficiency of our service. Thank you for your review. Kind regards, The Brdy Team

James Pettinger

Ověřeno Feefo

Achnamara

2 years ago

Co říká James Pettinger o Brdy:

Installation of new satellite broadband facility in a rural location.

A seamless process from accepting the new contract to the installation being completed and the service activated. Your engineer from Arbsat carried out an efficient installation having recommended...

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Elise

Brdy

2 years ago

Hi James, This was a brilliant read. We're absolutely thrilled that you're pleased with your installation and our service. Thank you for this lovely review. Kind regards, The Brdy Team

TAMARA FAGG

Ověřeno Feefo

Newport Tipperary

2 years ago

Co říká TAMARA FAGG o Brdy:

Summary of service

It was smooth installation, the installer was friendly and happy to answer any questions. The service seems to be working really well.

Elise

Brdy

2 years ago

Hi Tamara, Thank you for your brilliant review. We're glad you're happy with the service so far. Warm regards, The Brdy Team

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

The only issue is they open office hours which is not really good for a service provider

Elise

Brdy

2 years ago

Hi, Thank you for your review. We take your feedback on board and appreciate your thoughts regarding our call centre opening hours. Kind regards, The Brdy Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Brdy

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?