Ordered a bed which on the website said was in stock. I was then contacted to say there was a month wait for the bed. Despite it being frustrating that stock levels weren’t correctly shown on site,...
Betterbed have been great from start to finish - within 24 hours of ordering they called to let me know the items are out of stock (disappointing) but then went to the effort of sourcing stock from...
Really helpful from the go, helped us choose the right bed for us. Very friendly and knowledgeable we are really with the service of our product.
Lee
Better Bed Company
3 years ago
Hi, thank you for your review. We are glad we were able to find you the perfect ottoman bed from Kaydian and you were happy with the service you received. Hope to see you again soon! Thanks, Better Bed Company.
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LM
lloyd Mortimore
3 years ago
Datum nákupu: 10/02/2022
Co říká lloyd Mortimore o Better Bed Company:
I don't really know why you have sent me this yet as the mattress has not arrived and we never recieved an acknowledgement of purchase I had to look on my bank statement to see whether the payment...
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Lee
Better Bed Company
3 years ago
Hi Lloyd, the Feefo emails are an automated service and we do have a few of our products which are on a next day service so we are sorry this was sent so early. Your order has been processed and you will be contacted in the next few days to book in for delivery. I have also resent your order confirmation to your email address. Thanks, Meg
A bit of a blip with order, but this was soon rectified.
I received good customer service start to finish , kept updated
on order and any inquiry's were delt with promptly.
Items seem fine still...
The bed was late to what was advertised on their website, while this wasn't a huge delay it would be better to be more realistic about your own stock and delivery. And if you don't have it in stock...
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Lee
Better Bed Company
3 years ago
Hi, thank you for this review and we are sorry this item has reached you this way. If you could please drop us a message on customercare@betterbedcompany.uk, one of our customer service team would be happy to help you. Thanks, Better Bed Company.
We are an online based retailer specialising in beds, mattresses and furniture. We offer luxurious and designer products for affordable prices. We are based in Cheshire and can deliver all over the UK.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are an online based retailer specialising in beds, mattresses and furniture. We offer luxurious and designer products for affordable prices. We are based in Cheshire and can deliver all over the UK.
