Thank you for your feedback, we appreciate your choice to purchase our robes as gifts for your clients.
We apologise for any inconvenience caused by the packaging. As part of our commitment to reducing single-use plastics, we typically use paper wraps instead of plastic bags. However, due to the thinner material of our Sporty bathrobes, these wraps weren't suitable on this occasion. Please rest assured that we are actively working on a sustainable solution for this issue.
In the meantime, we offer gift-wrapping options that provide an elegant presentation for gifts. If you have any upcoming orders for others, please feel free to explore these options for a polished look.
Thank you again for your feedback. Your satisfaction is important to us, and we are committed to improving our products and services.
Please let us know if there's anything else we can assist you with.
