Recenze společnosti Chilling Screams

Hi Joanne, Thanks for getting in touch. As per my colleague's phone call with you earlier I believe you've now received all the tracking details for the box sent 2 weeks ago. We're not sure why we couldn't find any communication from you, but we've escalated that to our helpdesk software provider for them to investigate. Now you have my colleague's direct email so communication should be resumed. Due to Royal Mail strikes, services have been delayed but as discussed if you still have not received your box by Tuesday, let my colleague know and we will ship a replacement on Wednesday for you. Hopefully, that solves your problem, but we are always here to assist if need be. Enjoy the game investigator.

Thank you for taking the time to leave a review. We're glad you're enjoying the game! Good luck investigator...

Thanks, glad your family enjoyed the game :)

Hi, we're glad you're enjoying the game so much that you want the next installment quicker! That's great news. Currently, we ship each chapter monthly but I'll send the comment to the customer feedback team for you as we may be able to offer a faster schedule in the future. Thanks!

Thanks for such a lovely review! We promise it only gets better... Enjoy the game!

We're glad you are enjoying our games!

Thanks for taking the time to leave us a review. Glad you enjoyed it!

Thank you for your feedback! :)

Thank you! We're glad you are enjoying the games.

Thank you for your wonderful feedback! :)