Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Barnes Coaches

Zobrazení všech 2,161 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Cardiff

Quick and easy

Recenze produktu

Datum nákupu: 11/12/2025

Ms E Hearne

Ověřeno Feefo

GBR

9 months ago

Co říká Ms E Hearne o Barnes Coaches:

Great trips

I prefer to phone to book trips. Always made to feel welcome and a valued customer.

Recenze produktu

Datum nákupu: 13/12/2025

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Phone toconfirm seats booked

Booking process platform was good, however our booking was not satisfactory.

Recenze produktu

Russ

Barnes Coaches

9 months ago

Thank you for sharing your feedback with us. We are very sorry to hear that you were disappointed with this trip and that your experience did not meet expectations. After reviewing the coach tracker, we can confirm that the coach arrived 9 minutes late for the pickup. We understand how this delay, combined with the seating issues you described, impacted the enjoyment of your day and reduced the time you were able to spend at the event. We regret that there were some seating issues and that the alternative seating arrangements left you feeling uncomfortable. We would always suggest speaking directly with the coach driver on the day, who will do their best to resolve the matter quickly and fairly. Please be assured that we take these matters seriously and will continue to review both punctuality and seating processes to minimise such issues in the future. We value your feedback and hope we can provide you with a smoother and more enjoyable experience on your next journey with us.

Datum nákupu: 22/11/2025

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Booked online

Recenze produktu

Datum nákupu: 08/12/2025

Mrs K Danswan

Ověřeno Feefo

UKR

9 months ago

Co říká Mrs K Danswan o Barnes Coaches:

On line booking wasn't easy.

Although I was a returning customer the booking process was not easy and I kept being told my e mail address and password were not recognised. After several attempts I tried changing my password....

Přečíst další

Russ

Barnes Coaches

9 months ago

Thank you for taking the time to share your feedback with us. We’re very sorry to hear that you experienced difficulties with the booking process, especially as a returning customer. We understand how frustrating it must have been to repeatedly encounter login and password reset issues. Your comments are extremely valuable, and we will be reviewing the process to ensure it is clearer and more reliable going forward. In the meantime, if you continue to experience problems, please don’t hesitate to contact our team directly—we’ll be happy to assist you with your booking. We truly appreciate your loyalty and hope to make your next experience with us much smoother.

Recenze produktu

Datum nákupu: 13/12/2025

Mr J Satchell

Ověřeno Feefo

GBR

9 months ago

Co říká Mr J Satchell o Barnes Coaches:

Fantastic trip

Nothing was too much trouble. Will be booking again.

Recenze produktu

Datum nákupu: 13/12/2025

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

A great day out . . . . ,

Booking was very easy, being able to select our own seats was an advantage, and payment was straightforward.

Recenze produktu

Datum nákupu: 09/12/2025

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

So good, we would like to go again next year.

Excellent

Recenze produktu

Datum nákupu: 09/12/2025

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Stratford upon Avon

Booking was easy but did not state earlier drop off at another narket

Recenze produktu

Datum nákupu: 06/12/2025

Mrs M Wood

Ověřeno Feefo

GBR

9 months ago

Co říká Mrs M Wood o Barnes Coaches:

Marion’s Gang

Booking process was easily done with no problems I booked for myself and two friends, we had the seats we wanted and were completely satisfied

Recenze produktu

Datum nákupu: 09/12/2025

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Barnes Coaches

Cardiff (inc. Christmas Market)Další recenze tohoto produktuProhlédnout si stránku výrobkuDriver was great and Cardiff was wonderful as usual.

Winchester (inc. Christmas Market)Další recenze tohoto produktuProhlédnout si stránku výrobkuEasy to book trips. Lovely clean coaches. Drivers are so attentive. We always have a great time. Thank you.

Winchester (inc. Christmas Market)Další recenze tohoto produktuProhlédnout si stránku výrobkuComfortable coach and good driver. We arrived at Winchester and he gave us clear instructions. The coach was back in time at the pickup point. Would definitely use Barnes again.

Salisbury (Market Day)Další recenze tohoto produktuProhlédnout si stránku výrobkuPickup was on time, the journey smooth and the driver was welcoming and pleasant. Definitely value for money and would certainly use Barnes Coaches again.

Salisbury Cathedral Carol ServiceDalší recenze tohoto produktuProhlédnout si stránku výrobkuExcellent.

Stratford-upon-Avon Christmas MarketDalší recenze tohoto produktuProhlédnout si stránku výrobkuTo much travel time to Stratford upon Avon Dropping off at another market that we did not know

Salisbury Cathedral Carol ServiceDalší recenze tohoto produktuProhlédnout si stránku výrobkuGreat trip as always

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?