Recenze společnosti Barnes Coaches

Thank you for sharing this feedback, and I’m really sorry the visit to Cribbs Causeway felt shorter than you expected. We understand this must have felt frustrating. Following the drop‑off in Bristol, the coach reached Cribbs 9 minutes later than advertised, and the return departure left just after the scheduled time giving just under 5hrs at Cribbs. I appreciate that even small delays can make a noticeable difference when you’re trying to make the most of your day, and I’m sorry this impacted your experience. We’ll review the timings and routing to make sure we’re managing these situations better in future.

Thank you for sharing your feedback. I’m sorry to hear you felt rushed at Cribbs and that the additional drop‑off affected your experience. We always aim to balance the needs of everyone on board, but I understand how frustrating it can be. Your comments are really helpful, and we’ll review how we manage these situations so future journeys feel smoother and more enjoyable.

Thank you for taking the time to share your feedback. We’re sorry to hear that the end time of the trip caught you off guard. We understand how important clear scheduling is when planning family activities. All trip timings — including start and end times — are listed in our brochure and on our website. We truly appreciate your comments, as they help us continue improving the experience for everyone.

Thank you for sharing your feedback. I’m glad to hear you enjoyed the trip overall, though I’m sorry you weren’t able to access the top floor of The Shard. Your point about the return time is really helpful — we’re always looking for ways to make the experience smoother and more convenient. We appreciate you taking the time to let us know.