Thank you for sharing your thoughts with us. We’re sorry to hear that this trip didn’t meet the standard you’ve come to expect over the years, and we appreciate you taking the time to explain what happened.
The later return time and the confusion around the comfort stop clearly made the day less enjoyable for you, and we understand how frustrating that must have been. From what you’ve described, it sounds as though Steve may have been trying especially hard to make up for the lack of blossom on the trail, which unfortunately was out of everyone’s control this year. Even so, the experience should still feel smooth and well organised, and we’re sorry that wasn’t the case for you.
We value your long-standing support and hope we can welcome you on a future trip.
Straight and easy to understand what my obligations were. l was given clear instructions as when l wasto pay for the trip. Your collection retun service was well organised.
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that the length of the journey affected your overall experience. Spending more time on the road than at the destination is understandably frustrating.
While traffic and road conditions can be unpredictable, we completely agree that clearer expectations make a big difference. We’ll be looking closely at our scheduling and timings to see where improvements can be made.
Thank you again for your feedback — it genuinely helps us refine and enhance our trips.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts