Recenze společnosti Barnes Coaches

Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed the trip itself, but we’re genuinely sorry for the difficulties you experienced with the current pick‑up and drop‑off arrangements in Swindon town centre. We fully recognise the concerns you’ve raised around accessibility, safety, and the lack of clear signage. These issues stem from the location imposed by Swindon Borough Council, and we agree that it does not provide the level of clarity or convenience our passengers deserve. We want to reassure you that we are in ongoing dialogue with the relevant parties to address this matter. We have repeatedly highlighted the need for a safer, more suitable, and properly identified pick‑up point, and we will continue pressing for a resolution that better serves our customers—particularly those with mobility challenges. Your comments help strengthen the case for change, and we appreciate you bringing this to our attention. Thank you again for travelling with us, and we hope to welcome you on board again soon.

Thank you for your feedback. We’re glad to hear you enjoyed the trip, but we’re sorry the timings didn’t match what was expected. On the day adjustments may occur sometimes, but we understand how important accurate information is when planning your visit. We appreciate you bringing this to our attention. Thank you again for travelling with us and we look forward to seeing you again soon.

Thank you for your feedback — we really appreciate you taking the time to share your thoughts. I just wanted to reassure you that all of our holidays do include a pickup in Chippenham, and while day trips are a little more limited, this is only because they depend on vehicle availability and a few other scheduling factors. That said, there are currently around 40 trips available from Chippenham within the present booking period, so there’s still a wide range to choose from. We’re always reviewing our pickup points and availability, and feedback like yours genuinely helps us shape future planning. If you ever need help finding the trips that do pick up in Chippenham, we’re more than happy to point you in the right direction.