Not received! No way of tracing it as Royal Mail website just says the sender has dispatched the item a week ago but they are still awaiting it. Emailed customer services hopefully someone can update...
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Richard
Bababing!
2 years ago
Hi Marie - thank your for your feedback. The item was out of stock unfortunately but I'm pleased that we have managed to sort a replacement in another colour for you. And I was happy that we upgraded to a next day delivery to ensure it reached you in time for the baby shower with your email query answered within 20 just minutes. Best Wishes, Richard
The 1st attempt at delivery was unsuccessful and I did not receive a card through the door.
Richard
Bababing!
2 years ago
Hi Carol really pleased that you liked the product! I am sorry that the delivery company did not pop a card through your door. I was pleased that I had the opportunity to respond to your email quickly and I have passed your feedback onto the delivery company. Kind Regards, Richard
They said it would take 2-3 days it’s been a week and i still haven’t received it.
Richard
Bababing!
2 years ago
Hi Sana! Thank you for your comments. I can see that your order was dispatched on 31 May reference #19625 however the parcel has not been scanned onto the Royal Mail network. I can only assume this is a lost parcel with the courier - my apologies. If we are aware of an issue we get it sorted quicky - in this case I wasn't aware of the issue (which makes it a little tricky to rectify... I'm sure you will appreciate!). I have dispatched a replacement order for you and upgraded it to next day delivery. If you need to contact us regarding your order please email info@bababing.com. Thanks! Richard
Richard Brigg has been extremely helpful to me
throughout the whole process.
He was very pleasant, understanding and efficient and sent me out an extra strap when I contacted Bababing to say I’d...
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Richard
Bababing!
2 years ago
Thank you so much for your kind review! Really pleased that we managed to get everything sorted for you. Anything you need please don't hesitate to get in touch. Many Thanks Richard
Thank you for your kind review. Really appreciated! Glad that you both love your matching rucksacks! Richard @ Bababing
Recenze produktu
Datum nákupu: 11/05/2023
0
Sdílet
Důvěryhodný zákazník
3 years ago
Absolutely amazing service,
Honestly couldn’t ask for better.
They give you the best customer service from start to finish and the products are top quality and made perfect.
Richard
Bababing!
3 years ago
Thank you so much for taking the time to leave your review! If there is anything further you need please do contact us! Team Bababing
Bag hasn’t arrived no updates, no communication feels like they’ve stolen my money
Richard
Bababing!
3 years ago
Hi Barnaby. Thank you for your feedback. I am sure that you will appreciate that if we are not aware of an issue with a delivery it makes it impossible to rectify. In this particular case it looks as if the product was dispatched but an issue with the parcel getting scanned onto the Royal Mail network. Had you contacted Bababing we would have issued a replacement order and upgraded it to a next day priority delivery. I have emailed you this morning regarding the order. Kind Regards, Richard
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
