Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

AXA Global Healthcare Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/axa-ppp-international | Feefo

Zobrazení všech 844 recenzí

Nathan Mcgaw

7 years ago

Datum nákupu: 29/01/2018

Co říká Nathan Mcgaw o AXA Global Healthcare:

Very nice and well explained information about my healthcare. Took time to explain thoroughly about my package. Especially coming from Jessica Heywood.

Sam Liddicoat

AXA Global Healthcare

7 years ago

Hi Mr McGaw.

Thank you for your great review - we are pleased to see that you are happy with our service so far, particularly from Jessica.

Please remember you can always get in touch with us on +44(0) 1892 503856 if you have any queries about your international healthcare plan.

Many thanks,
Sam

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 17/01/2018

Clear and simple.

Grant Miles-Wilson

AXA Global Healthcare

7 years ago

Thank you for your positive feedback. If you need any help with your new plan, just give us a call on +44 1892 503856.

Kind Regards

Grant

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Joanne Cattermole

Shanghai

7 years ago

Datum nákupu: 12/01/2018

Co říká Joanne Cattermole o AXA Global Healthcare:

Great advisor

My advisor Joe was really friendly, made a huge effort to keep in contact with me despite the time difference and my hectic work schedule. He explained everything thoroughly and made sure I was fully...

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Suzanne

AXA Global Healthcare

7 years ago

We're really glad you think Joe is as great as we do, Miss Cattermole. Thank you for taking the time to leave such lovely feedback. You can contact us 24 hours a day, 7 days a week on 01892 508456, so the time difference will always be accommodated.

Best wishes,

Suzanne.

Customer Service Team.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 10/01/2018

smooth process

Good operator knowledge

Grant Miles-Wilson

AXA Global Healthcare

7 years ago

Thank you for your feedback. We are pleased to read about your experience with us.

Kind Regards

Grant

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Michelle Chen

Shanghai

7 years ago

Datum nákupu: 10/01/2018

Co říká Michelle Chen o AXA Global Healthcare:

Disappointed

The service was great at first and I was satisfied with the offering and responses, but then I receive an email saying that underwriting team has more than doubled my insurance premium. What the...

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Grant Miles-Wilson

AXA Global Healthcare

7 years ago

Many thanks for your feedback and I now understand that this matter has now been resolved. If you do have any further questions, then please do not hesitate to contact us on 0044 1893 503856, and we will be more than happy to assist you further.

Kind Regards

Grant

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Raicho Bojilov

7 years ago

Datum nákupu: 18/12/2017

Co říká Raicho Bojilov o AXA Global Healthcare:

Excellent and very helpful.

Grant Miles-Wilson

AXA Global Healthcare

7 years ago

Thank you for taking the time to comment on the positive experience you have recently had with us, Raicho. We really do appreciate it.

If you have any questions about your new healthcare plan or need anything else, please do give us a call on +44 (0)1892 503856.

Many thanks

Grant

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Rami Mansour

Marbella spain

7 years ago

Datum nákupu: 15/12/2017

Co říká Rami Mansour o AXA Global Healthcare:

Prompt response .. effective communication.

Grant Miles-Wilson

AXA Global Healthcare

7 years ago

Thank you for your lovely feedback, Rami. We are really pleased to read about your positive experience.

Kind Regards

Grant

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Jayne Chughtai

7 years ago

Datum nákupu: 13/12/2017

Co říká Jayne Chughtai o AXA Global Healthcare:

Excellent

Efficient and swift. Staff were helpful and polite

Grant Miles-Wilson

AXA Global Healthcare

7 years ago

Hi Jayne. Thank you for a great review- we are pleased to hear that you are happy with the service you received from us.

Many Thanks

Grant

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Leigh Haubach

7 years ago

Datum nákupu: 28/11/2017

Co říká Leigh Haubach o AXA Global Healthcare:

AXA International Insurance is a Solid Deal

My rep, Joe Pursell was friendly, helpful and knowledgeable and helped me pick the right international insurance plan for me. Many thanks, Joe!

Suzanne

AXA Global Healthcare

7 years ago

Hi Leigh,

We're really pleased to hear that you're happy with the service you have received from Joe Pursell. Thank you for letting us know. We will feed this back to him. We're also delighted to welcome you as a customer.

Kind regards,

Suzanne - Customer Advisor

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James Miller

Valencia, Spain

7 years ago

Datum nákupu: 14/11/2017

Co říká James Miller o AXA Global Healthcare:

Excellent customer experience

Efficient and helpful.

Grant Miles-Wilson

AXA Global Healthcare

7 years ago

Thank you for the great feedback, James. I am pleased to read about your positive experience with us. If you need anything else or have any questions about your new plan, please do not hesitate to get in touch.

Kind Regards

Grant, Claims Team

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Neobdržel/a jste pozvánku k recenzi?

O AXA Global Healthcare

AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.

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01892590521

International House, Forest Road, Tunbridge Wells, Kent, TN2 5FE, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti AXA Global Healthcare

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?