Thanks for getting this in place so quickly/easily.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for leaving your positive comments, we'rep leased to read you're happy with our service.
Kind regards,
Sam
0
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Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
Slow service
The service and response time is very slow. When the representative got in touch with me after I had already asked a quote online, he went through the quotation process all over again instead of...
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Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for taking the time to give us your feedback.
We're sorry that we didn't get in touch with you as quickly as you'd expected. Some of our team were unexpectedly unavailable during the time you were requesting a quote.
We always want to make sure that the products our customers choose fully meet their needs, and often find that customers want us to explore different options with them, after their initial online quote. Again, we're sorry if our service didn't meet your expectation on this occasion.
Kind regards,
Sam
0
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IF
Irene Facchin
Ověřeno Feefo
6 years ago
Co říká Irene Facchin o AXA Global Healthcare:
Friendly, prompt response, exaustive. Let's see if the product I purchased worth its price!
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for leaving great feedback on your experience with us. Please let us know if you have any questions by calling +441892 503856 and we'll be happy to help.
Kind regards,
Sam
0
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OG
Omer Goldenberg
Ověřeno Feefo
6 years ago
Co říká Omer Goldenberg o AXA Global Healthcare:
Amazing Morgane 😀
Morgane was fabulous and gave the best service!
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for taking the time to tell us about your experience with Morgane, we're really pleased she was able to help you so well. Please call us on +441892 503856if you have any questions about your new plan.
Kind regards,
Sam
0
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Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
Positive experience
Knowledgeable assistance provided, prompt return of calls.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for your comments, we're pleased to read about your recent experience with us.
Kind regards,
Sam
0
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Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
Knowledgeable and reassuring customer service
Really loved my experience with Stacey, she was very knowledgeable and patient with my questions. Unlike representatives from other companies, she was calm and collected and never seemed to be...
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Sam Liddicoat
AXA Global Healthcare
6 years ago
We're really pleased to see you think Stacey is as great as we do. Thank you for taking the time to leave such lovely comments about your experience with us. If you have any questions at all please call on +441892 503856.
Best wishes,
Sam
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
Great service and professionalism
Amanda was very professional, responsive and friendly. She made the process very straightforward and simple. I am very satisfied with her service.
Sam Liddicoat
AXA Global Healthcare
6 years ago
We're pleased that Amanda was able to help you and thank you for taking the time to comment on the great experience you recently had with us. If you have any questions about your new plan, please call on +441892 503856 and we'll be happy to help.
Kind regards,
Sam
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
Patience and constant follow-up.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for your comments and for taking the time to give a positive review.
Kind regards,
Sam
0
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Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
I suggested times to call in an email to one of your sales staff. In her reply she failed to mention that she would be out of the office during those times. Later attempting to pay my initial...
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Sam Liddicoat
AXA Global Healthcare
6 years ago
We appreciate the time you've taken to share your feedback with us.
We're sorry that on more than one occasion we weren't in contact with you when we said we would be. We experienced a slight disruption to our usually very high standards of service on March 16th while we introduced new ways of working due to the current pandemic.
We've discussed your feedback with our team so that we can learn from this in the future.
Kind regards,
Sam
0
Sdílet
SM
Sharon Magidson
Ověřeno Feefo
Bordeaux
6 years ago
Co říká Sharon Magidson o AXA Global Healthcare:
Obtaining coverage was easy and took very little time.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for leaving a great review, we're pleased to read about your positive experience. If you have any questions at all, please call on +441892 503856and we'll be happy to help.
Best wishes,
Sam
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.