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Recenze společnosti AXA Global Healthcare

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4.5
/5

5

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81

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102

hodnocení za poslední rok

Zobrazení všech 844 recenzí
Důvěryhodný zákazník
2 months ago
Datum nákupu: 25/03/2025
Great professionalism and care
I was thoroughly impressed with the service I received. Their attention to detail was exceptional, and all of my questions and requests were answered with precision. Beyond that, there was a genuine...

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Emma
AXA Global Healthcare
2 months ago
Thank you for the great feedback - we're really pleased to hear we impressed you. If there's anything else we can help with, don't hesitate to contact our customer service team. They’re available 24/7 on +44 (0) 1892 503856 or via your online account. Best wishes, Emma
Důvěryhodný zákazník
3 months ago
Datum nákupu: 20/03/2025
Friendly and professional service
There were some technical problems with your call system and secure line, but your agent, Ms. Fadila *Personal information removed by Feefo*, was exceptionally professional and friendly, with full...

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Emma
AXA Global Healthcare
2 months ago
Thank you for taking the time to leave us feedback. We're sorry that we were experiencing technical issues when we spoke to you, but are glad to hear you were well looked after by Fadila. Best wishes, Emma
JW
Johnathan Wiesner
Woodbridge
3 months ago
Datum nákupu: 31/03/2025
Co říká Johnathan Wiesner o AXA Global Healthcare:
Your representative Yomi *Personal information removed by Feefo* is responsive, helpful and answers queiries [about medical insurance] with clarity. I am now proceeding to take up a policy with AXA.
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Emma
AXA Global Healthcare
2 months ago
Thank you for your review. We're delighted you chose AXA for your international health plan. Kind regards, Emma
AH
Antony James Higgins
Ivory Coast
3 months ago
Datum nákupu: 03/04/2025
Co říká Antony James Higgins o AXA Global Healthcare:
Excellent
Great from start to finish, so helpful (*Personal information removed by Feefo*) very helpful on the phone sorting through my request and requirements. Thanks
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Emma
AXA Global Healthcare
2 months ago
We're delighted to hear about the great service you received. Thank you for taking the time to write a review. Best wishes, Emma
Důvěryhodný zákazník
3 months ago
Datum nákupu: 31/03/2025
They are amazing.
The customer service of AXA is just wonderful. Very patient and kind. I am absolutely a happy client.
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Emma
AXA Global Healthcare
2 months ago
We're very happy to hear you're happy! Thank you for your feedback and for choosing AXA for your global health plan. Best wishes, Emma
Důvěryhodný zákazník
3 months ago
Datum nákupu: 31/03/2025
5 stars for the team
Very kind service-orientated coordinated sales-team - they were a big help in my case. Of course I have'nt visited a doctor yet , no invoices ... why I have no midterm experience.
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Emma
AXA Global Healthcare
2 months ago
Thank you for taking the time to give us your feedback. We're delighted to hear about your experience with our wonderful sales team. We're sure you'll be just as happy with our customer service team who are available 24/7 on +44 (0) 1892 503856 or via your online account. Best wishes, Emma
SA
Sandra
3 months ago
Datum nákupu: 13/03/2025
Co říká Sandra o AXA Global Healthcare:
AXA doesn't need new customers
I submitted everything as requested, was told I will receive my paperwork but then never received any policy or information how to pay and got completely ghosted by the customer service. Very...

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NA
New Customer April 2025
Moving from US to Italy
3 months ago
Datum nákupu: 25/03/2025
Co říká New Customer April 2025 o AXA Global Healthcare:
Great sales team; jury out on rest of service
Initial sales call was great. Follow up access to electronic documents was a disaster. Really worried how it will be if I am overseas and in an emergency, I’ll, or aged.
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Emma
AXA Global Healthcare
2 months ago
We're really sorry for the initial problems you experienced accessing your online account and policy documents. I hope you now have everything you need, but please do let us know if you have any questions. Should you need us in an emergency, our customer service team are available 24/7 on +44 (0) 1892 503856. You can also message us through your online account. Best wishes, Emma
MA
Maha Ahmed Almansoori
London
3 months ago
Datum nákupu: 07/04/2025
Co říká Maha Ahmed Almansoori o AXA Global Healthcare:
Best service so far
Amine very helpful and so supportive make my experience with the company very easy help me to understand the service I really appreciate his patience .
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Emma
AXA Global Healthcare
2 months ago
We're delighted to hear about your positive experience with Amine, and will be sure to pass on your feedback. We hope you'll be very happy with your policy. Best wishes, Emma
Důvěryhodný zákazník
5 months ago
Datum nákupu: 10/02/2025
A very friendly call to arrange everithing. Jo *Personal information removed by Feefo* could answer all my questions.
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Emma
AXA Global Healthcare
4 months ago
Thank you for taking the time to leave a review. We're happy to hear about your positive experience with Jo and I'll be sure to pass your feedback to her. Best wishes, Emma
O AXA Global Healthcare
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
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International House, Forest Road, Tunbridge Wells, Kent, TN2 5FE, United Kingdom
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O AXA Global Healthcare
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.