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Recenze společnosti AXA Insurance - Ireland

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Služba
4.6
/5

5

4

3

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1

11,049

2,571

371

189

338

14,518

hodnocení za poslední rok

Zobrazení všech 137,703 recenzí
JF
James Fitzgerald
Loughrea Galway
8 years ago
Datum nákupu: 05/11/2016
Co říká James Fitzgerald o AXA Insurance - Ireland:
a refreshingly happy hassle free transaction
very helpful girls in the loughrea office efficient and competent no delays
MN
Michael O Neill
8 years ago
Datum nákupu: 03/11/2016
Co říká Michael O Neill o AXA Insurance - Ireland:
Excellent service by AXA Ireland
Excellent staff member, knew exactly what was required
MR
Mary Ryan
8 years ago
Datum nákupu: 05/11/2016
Co říká Mary Ryan o AXA Insurance - Ireland:
Disappointed.
A large jump in premium in comparison to previous years. Very little could be subtracted despite both householders have their car insurance with AXA. Competitor came in at approx. €40 cheaper for...

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Paul Monks
AXA Insurance - Ireland
8 years ago
Hi Mary,

Thank you for your comment Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards.

The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs. 

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us. 

Kind Regards,

Paul
Důvěryhodný zákazník
8 years ago
Datum nákupu: 07/11/2016
Very good
Good service , very helpful staff in Naas.. Last 8years we are with AXA insurance company and we never disappointed with a service.
AM
Anthony O'Mahony
Tralee,Co Kerry
8 years ago
Datum nákupu: 05/11/2016
Co říká Anthony O'Mahony o AXA Insurance - Ireland:
Very bad communication on behalf of axa.
Yes I can, i' m 5 week's trying to covey to customer support that I require an updated statement of facts regarding my vehicle specific details. No joy so far !
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Paul Monks
AXA Insurance - Ireland
8 years ago
Hi Anthony,

Thank you for taking my call.  I can confirm that the vehicle description on your policy now reads as Kuga Titanium  2wd TDCI and I have messaged the policy that the more accurate details of Titanium, TDCI 120BHP S6M6 5DR 2WD.  I will have the new schedule and statement of fact printed as of today's date.  I am sorry for the delay in resolving this issue.Thank you for leaving feedback as it helps us to improve our service.

Regards

Paul
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Paul Monks
AXA Insurance - Ireland
8 years ago
Hi Anthony,

Thank you for taking my call.  I can confirm that the vehicle description on your policy now reads as Kuga Titanium  2wd TDCI and I have messaged the policy that the more accurate details of Titanium, TDCI 120BHP S6M6 5DR 2WD.  I will have the new schedule and statement of fact printed as of today's date.  I am sorry for the delay in resolving this issue.

Thank you for leaving feedback as it helps us to improve our service.

Regards

Paul

ER
Eileen O Riordan
Cork
8 years ago
Datum nákupu: 01/11/2016
Co říká Eileen O Riordan o AXA Insurance - Ireland:
helpful and friendly
Friendly personalised advice helpful
EC
Eileen Cusack
Cavan
8 years ago
Datum nákupu: 07/11/2016
Co říká Eileen Cusack o AXA Insurance - Ireland:
Excellent service by AXA Ireland
Very helpful to get right price for insurance
TB
Tony O Brien
carlow
8 years ago
Datum nákupu: 05/11/2016
Co říká Tony O Brien o AXA Insurance - Ireland:
ne
very happy with everything price good
MC
Marion Cregan
Waterford
8 years ago
Datum nákupu: 01/11/2016
Co říká Marion Cregan o AXA Insurance - Ireland:
Several policies for quite a number of years but AXA do not want to hear it
Customer loyalty non existent
EN
Eileen Noonan
8 years ago
Datum nákupu: 26/10/2016
Co říká Eileen Noonan o AXA Insurance - Ireland:
not friendly...two business like...no negotiation left any more!! I will co...
not friendly...two business like...no negotiation left any more!! I will consider changing next year. I don't read newspapers or watch tv...so I am not informed as to what is happening your company.
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Paul Monks
AXA Insurance - Ireland
8 years ago
Hi Eileen,

We appreciate the time you have taken to leave your feedback. 

Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year. 

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us. 

Kind Regards

Paul
O AXA Insurance - Ireland
AXA Insurance Ireland is one of Irelands largest and oldest Insurance Companies but our approach is right up to date.
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AXA Insurance Ireland is one of Irelands largest and oldest Insurance Companies but our approach is right up to date.