Phone answered in good time. Very efficient and helpful assistant.
Anthony M
AXA Insurance
1 year ago
Good afternoon,
Thanks for leaving your lovely 5-star review for us here at AXA.
It's great to hear you're happy with the service you've received!
If you ever need any help, please get in touch anytime.
Best wishes
Anthony M
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Changed car.
Very quick service all paperwork done and back on the road inside an hour.
I had obtained a quote the day before so when I was ready I went on line, filled out the form, the result was as quoted....
Přečíst další
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for the great feedback about how easy you found it to change your car on the policy.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day and enjoy your new car,
Paul
AXA Customer Service Team
0
Sdílet
JC
jinquan Chen
Ověřeno Feefo
Luton Bedfordshire
1 year ago
Co říká jinquan Chen o AXA Insurance:
Your company is very friendly and helpful
Paul
AXA Insurance
1 year ago
Hi Jinquan,
Thanks for the great feedback about your recent renewal.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
They automatically renewed my policy at a very high price. Not very good.
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for the feedback about your recent renewal. Thanks for staying with AXA for another year. I'm sorry that the pricing this year wasn't as competitive as you'd wanted.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Price was acceptable for renewal
No issues, renewal was acceptable and it saved looking at other insurers for a better deal
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's great to hear you found the renewal process was easy and you're happy with the price.
Thank you for renewing your car insurance with us for another year. I hope we continue to be just as competitive for you next year.
Best wishes
Paula
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Looked after extremely well by all staff.
Fair price for policy.
All documents easy access.
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for the great feedback about your recent renewal and I'm happy that you found our pricing fair.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Always good and prompt.
AXA provide an excellent service and provide the insurance I require.
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for the great feedback about your recent renewal.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
solid servive need to be more competative and helpful
ok renewed as promised
however when tried the other sites they were better priced! when quired the responce was not particually helpful
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for the feedback about your recent renewal. Thanks for staying with AXA for another year. I'm sorry that the pricing this year wasn't as competitive as you'd wanted and that you felt that we weren’t as helpful as we should have been, when you contacted us about this.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
Sdílet
JO
John
Ověřeno Feefo
Middlewich
1 year ago
Co říká John o AXA Insurance:
Friendly, helpful, informative customer service
Friendly, helpful, informative customer service
Paul
AXA Insurance
1 year ago
Hi John,
Thanks for the great feedback about your recent renewal and the service that you received.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
AXA premiums are extremely competitive in to day volatile insurance market.
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for the great feedback about your recent renewal.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.