polite, professional, helpful service with reasonable price for my cover
Always polite , professional & helpful when i call.
Forward documents as agreed.
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's lovely to hear how impressed you are with our service and that our telephone agents have always been polite & professional.
Thank you for renewing your home insurance with us for another year. I can see you've been with AXA since 2016, so we really appreciate your loyalty and custom.
Best wishes
Paula
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
House Insurance renewed efficiently.
Only had to speak with someone about my insurance renewal. They were very helpful and answered my query in a friendly and professional manner
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's great to hear you were happy with the renewal process and find our phone service very helpful.
Thank you for renewing your home insurance with us for another year - we really appreciate your custom.
Best wishes
Paula
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Good price for a very comprehensive insurance. Timely reminder and simple payment.
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
I'm glad to hear you were happy with the renewal process and communication and you're also happy with the price.
Thank you for renewing your home insurance with us for another year, we really appreciate your custom,
Best wishes
Paula
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
understandable, quick & easy to do
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
I'm glad to hear you were happy with the renewal process and communication.
Thank you for renewing your home insurance with us for a 4th year. We really appreciate your loyalty and custom.
Best wishes
Paula
AXA Customer Service Team
0
Sdílet
DW
David Williams
Ověřeno Feefo
Cornwall
1 year ago
Co říká David Williams o AXA Insurance:
Friendly
Friendly service and helpful
Paula
AXA Insurance
1 year ago
Hi David.
Thanks for taking the time to leave a review of your experience.
It's great to hear you're happy with our service and find us friendly and helpful.
Thank you for renewing your car insurance with us for another year. I can see you've been with us since 2019, so we really appreciate your loyalty & custom.
Best wishes
Paula
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Efficient renewal
Easy to renew car insurance on line, competitive quote, and no problems with the automatic renewal
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's great to hear you found the renewal process was easy and you were happy with the price.
Thank you for renewing your car insurance with us for another year. I can see you've been with AXA since 2012, so we really appreciate your loyalty and custom.
Best wishes
Paula
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Simple
Very competitive pricing and no hassles contacting pleasure to deal with
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
I'm glad to hear you were happy with the renewal process and found the price to be competitive.
Thank you for renewing your home insurance with us for a 4th year. We really appreciate your loyalty and custom.
Best wishes
Paula
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Very happy to continue with AXA for another year.
clear and simple.
May have cost a few pounds more than offers available at time of renewal, but decided worth every penny for the peace of mind AXA Insurance provides me with!
Gary
AXA Insurance
1 year ago
Thanks so much for those comments.
It's really nice to read them.
Take care,
Gary
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Customer service person was very helpful.
Gary
AXA Insurance
1 year ago
That is good to see, thanks for getting in touch.
Have a lovely day,
Gary
AXA Customer Service Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Look after existing customers
Far too expensive for existing customers…
Jasmin
AXA Insurance
1 year ago
Hi there,
I'm sorry to hear you've had a price increase this year and will log your feedback. We do try to offer our best price based on the details we have for you, so if anything has changed over the last year, updating your policy might change your price. You can update your policy online or if you'd like a bit of guidance, you can call our Help Team too.
Take care
Jasmin
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.