Co říká Mr peter griffin o AXA Commercial Lines and Personal Intermediary:
bad service
No phone calls back when promised
michael field
AXA Commercial Lines and Personal Intermediary
9 years ago
Dear Mr Griffin.
Thank you for taking the time to leave your feedback.
I am sorry to hear that your experience has fallen short of your expectations.
I made contact with you this morning to discuss your concerns and have taken actions to update your file with the correct details.
Many Thanks
Mike
Axa Insurance
Staff friendly and helpful although information not always 100%
The staff are great - friendly and helpful although it would seem the information provided is not always correct. Dates given for work to be carried out and then garage contradicts this. ...
Louise Cogswell (AXA) is well aware of how dreadful the claims service has been on this case. Your approved repairer Nationwide totally deficient.
Sam Iron
AXA Commercial Lines and Personal Intermediary
9 years ago
Dear Liz,
Thank you for taking the time to leave feedback. We are really disappointed that your experience with Nationwide has not met the high standards that we expect. Your feedback to Louise is important to us and is being reviewed and will also help us improve our service in the future.
Kind regards
Sam Iron - AXA Insurance
Co říká Mr Brian Lewis o AXA Commercial Lines and Personal Intermediary:
Damaged carpet claim
Axa was very good but RENEW a firm they had to clean and settle the claim only offered half of the estimated renew price and were very arrogant with their attitude towards settling. I will not. Buy...
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Julie Dobson
AXA Commercial Lines and Personal Intermediary
9 years ago
Dear Brian,
Thank you for taking the time to leave feedback - we really appreciate it.
We are really disappointed that your experience with RENEW did not meet the high standards that we expect. This feedback will be passed to our supplier relationship team and will certainly help us to improve our service in future.
Many Thanks,
Julie – AXA Insurance
Very pleased with professional and prompt service. AXA also telephoned me on two occasions to ask for an update of repair status. Settlement of my claim was also very prompt and I would happily...
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Emma Claxton
AXA Commercial Lines and Personal Intermediary
9 years ago
Dear Peter and Susan
it is great to hear that you are pleased with our service and would recommend us as an insurance company. We do like to ring our customers to check the progress of claims and to offer our support where we can.
Your feedback is much appreciated
Emma
Commercial Claims
According to the info I have on line, the claim is still "open". However my insurance quote for next year more than doubled????
Unfortunately, it was renewed for the same money as last year,...
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
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Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
