Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Aviva Ireland Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 21,953 recenzí

Důvěryhodný zákazník

9 years ago

Disgraceful

Amy

Aviva Ireland

9 years ago

Hi there,

We are very sorry to hear about your experience. I know one of our agents has been in touch but if you need to speak to us again please do not hesitate to contact us.

Thank you for taking the time to review; it's great to get constructive feedback.

Kind Regards - Amy

Důvěryhodný zákazník

9 years ago

Easy site to use good value for money

Very good would use them again

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 4 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the website and that you found it easy to use.

All the best – Amy

Trusted Customer

9 years ago

Co říká Trusted Customer o Aviva Ireland:

excellent service and easy to use

Easy to use this online facility and value for money

Amy

Aviva Ireland

9 years ago

Hi Siobhan,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the website and how easy it was to purchase your car insurance online with us!

All the best – Amy

Trusted Customer

9 years ago

Co říká Trusted Customer o Aviva Ireland:

Excellent and friendly staff

I loved the agents I spoke to, especially the way they explained everything and why there are price hikes and how the insurance companies are working on sorting this problem out...

Amy

Aviva Ireland

9 years ago

Hi Sheena,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you’re so satisfied with the customer service that you received and delighted that we were able to explain everything clearly for you.

All the best – Amy

Důvěryhodný zákazník

9 years ago

A well-designed site with no nonsense!

their site is easy to manage, and I like the 'no messing' with stupid quiestions...Quote was straightforward and I had no problem booking for next 12 months. I generally NEVER argue with a Renewal...

Přečíst další

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are so happy with the website and that you found it so straightforward and easy to use.

All the best – Amy

Trusted Customer

9 years ago

Co říká Trusted Customer o Aviva Ireland:

very easy to follow and great value for money

Amy

Aviva Ireland

9 years ago

Hi Edward,

Thank you for your 5 star review for Aviva Home Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you found the website and quote journey easy to follow.

All the best – Amy

Důvěryhodný zákazník

9 years ago

AVIVA insurance online is "fantastic". I found the experience to be fast and convenient. I just followed the instructions given online and the quote was available instantly. I was able to make my...

Přečíst další

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with how quick and easy it was to purchase your car insurance online with us!

All the best – Amy

Trusted Customer

9 years ago

Co říká Trusted Customer o Aviva Ireland:

Efficien

Efficient and helpful staff

Amy

Aviva Ireland

9 years ago

Hi Richard,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you are so happy with the helpful customer service that you received.

All the best – Amy

Trusted Customer

Galway

9 years ago

Co říká Trusted Customer o Aviva Ireland:

Excellent service and value for money

The person i dealt with was so efficient, clear in her communication ro me and in clarifying anything i said to her, and in general was a joy to deal with.

Amy

Aviva Ireland

9 years ago

Hi Breffini,

Thank you for your 5 star review for Aviva Home Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with the customer service that you received. Delighted to hear that we could process everything efficiently and that we were able to answer all your queries.

I will make sure to pass on your lovely feedback to the call center agents.

All the best – Amy

Trusted Customer

9 years ago

Co říká Trusted Customer o Aviva Ireland:

W your people, booo your systems

I got a quote online. Decided to go for it, I proceeded to pay online. I got an error message. I always got an error message when trying to renew online on your system, so I picked up the phone and...

Přečíst další

Amy

Aviva Ireland

9 years ago

Hi Samuela,

Thanks for taking the time to review; it's great to get constructive feedback.

We are sorry about your online experience purchasing with us. We have tried to get in contact with you to investigate but have been unable to get through to you. If you would like to discuss this further please do not hesitate to contact us.

Kind Regards - Amy

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Aviva Ireland

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?