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Recenze společnosti Austin & Wyatt Estate Agents

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Výjimečná

An experienced Sales and Lettings Agent helping people move since 1836.

Služba
4.7
/5

5

4

3

2

1

65

12

3

2

0

82

hodnocení za poslední rok

Zobrazení všech 318 recenzí
Důvěryhodný zákazník
8 years ago
Datum nákupu: 30/11/2016
This is about the Lettings Branch, Bournemouth. Communications are disappoi...
This is about the Lettings Branch, Bournemouth. Communications are disappointing. It always takes several emails to sort even simple matters. My emails are barely read, Replies are cursory and, key...

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Amber
Austin & Wyatt Estate Agents
8 years ago
Good afternoon, I am sorry to hear that you feel our customer service has not met your expectations this time. Your feedback is important to us, so please feel free to contact us on customercare@countrywide.co.uk if you would like to discuss your issues further.
Důvěryhodný zákazník
8 years ago
Datum nákupu: 02/12/2016
very professional with quick response time to queries. also kept me up to ...
very professional with quick response time to queries. also kept me up to date with latest progress on sale process.
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Customer Relations Team
Austin & Wyatt Estate Agents
8 years ago
Thank you for taking the time to leave this wonderful five star review!
MC
Mrs Jenny Wild Valued Customer
Southampton
8 years ago
Datum nákupu: 09/12/2016
Co říká Mrs Jenny Wild Valued Customer o Austin & Wyatt Estate Agents:
Good service by Austin & Wyatt Estate Agents
Austin & Wyatt were very helpful from beginning to end.
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Customer Relations Team
Austin & Wyatt Estate Agents
8 years ago
Thank you for taking the time to leave us thisexcellent review, it's great to see that the Austin & Wyatt team were once again able toprovide their proven, 5 star service!
Důvěryhodný zákazník
8 years ago
Datum nákupu: 03/11/2016
The Southbourne branch were really friendly and helpful. Especially the man...
The Southbourne branch were really friendly and helpful. Especially the manager who went out of his way to chase solicitors and other agents for us once they had found us a buyer.
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Customer Relations Team
Austin & Wyatt Estate Agents
8 years ago
I am so pleased to read how personable and helpful you found the team at the Southbourne branch of Austin & Wyatt. I am happy to hear how you felt they went the extra mile to ensure your sale transitioned smoothly. Many thanks for taking the time to leave this great review.
MJ
Mike Jones
Poole, Dorset
8 years ago
Datum nákupu: 14/11/2016
Co říká Mike Jones o Austin & Wyatt Estate Agents:
Excellent service from start to finish
No such thing as a stupid question - all enquiries were handled in efficient & friendly manner. All staff were professional & polite every time I spoke to them
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Customer Relations Team
Austin & Wyatt Estate Agents
8 years ago
It is wonderful to hear that you were able to take advantage of the 5* star service the team at Austin and Wyatt in Lower Parkstone offer to all of their customers. I will pass on your wonderful review to the team and their Regional Manager. Many Thanks.
VC
Valued Customer
southampton
8 years ago
Datum nákupu: 10/10/2016
Co říká Valued Customer o Austin & Wyatt Estate Agents:
great negociation.
Very professional in all that they did for us. The negotiation process was handled effectively and they managed to secure us the house we wanted and a sale on ours that meant we could achieve this....

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Důvěryhodný zákazník
8 years ago
Datum nákupu: 02/09/2016
overall good
some times getting hold of staff due to changes.lost personal help once buyer found
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Customer Relations Team
Austin & Wyatt Estate Agents
8 years ago
Thank you for your comments. I have passed them forward to the branch to help them improve their customer experience.
Důvěryhodný zákazník
9 years ago
Datum nákupu: 24/05/2016
Would use them again, Greg fantastic
Lyndhurst branch on the whole were very good. Greg was who made it easy though, very experienced and works very hard. Kept us in the loop, updated and made it happen, as we didn't have very much...

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PH
Paul Hodges
Southampton
9 years ago
Datum nákupu: 06/05/2016
Co říká Paul Hodges o Austin & Wyatt Estate Agents:
Good estate agent office pity the in-house solicitor was not local
From day 1 I was kept informed about progress or not and help with finding and sending forms to faraway 'inhouse' solicitors
Důvěryhodný zákazník
9 years ago
Datum nákupu: 31/03/2016
Disappointed
Having used Austin & Wyatt to both purchase and sell a property in recent months I was very unhappy with the service. On the sale the valuation of our property was soon "backed away from" once we had...

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Alice
Austin & Wyatt Estate Agents
9 years ago
Thank you very much for your feedback, I am sorry to hear that you felt the branch did not meet the high standards we expect of them. If you wish to discuss this further with me I've emailed you with my details and I'd be happy to give you a call to go through this in more detail. Thank you again for taking the time to respond.
Kind Regards,
Alice Diggory
Důvěryhodný zákazník
9 years ago
Hi Alice - If you could email me your details I'd me happy to discuss with you
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Alice
Austin & Wyatt Estate Agents
9 years ago
Thank you very much for getting back to me, I've sent you another email with my details so please feel free to get in touch at a time that suits you.
Kind Regards,
Alice
O Austin & Wyatt Estate Agents
Established since 1836, Austin & Wyatt have been providing a high-standard service to customers across Dorset, Wiltshire and Hampshire. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
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6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Milton Keynes, Bedfordshire, MK7 8JT, United Kingdom
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O Austin & Wyatt Estate Agents
Established since 1836, Austin & Wyatt have been providing a high-standard service to customers across Dorset, Wiltshire and Hampshire. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.