Recenze společnosti Art of Travel

Thank you for sharing your feedback with us. We're delighted to hear that Toni has become your one to one contact to ensure your experience with Art of Travel i s nothing less than exceptional. Your comments reinforce our commitment to providing outstanding service and personal attention to all our clients. We apologise for any initial confusion you encountered, and we are dedicated to ensuring that your future interactions with us are nothing short of first class.

We greatly appreciate your positive feedback and are thrilled to hear that you had an excellent experience with our customer service team. Politeness and efficiency are qualities we prioritise, and we're delighted to know that we were able to fulfil our promises to you. Thank you for your kind words and for considering recommending our services to fellow travellers. We appreciate you booking with Art of Travel!

Thank you Mrs Messham for taking the time to provide feedback. We truly value all reviews and feedback. We were disappointed to read about the challenges you faced, and we welcome the opportunity to address them. When you contacted us regarding the Cunard cruise unfortunately all cabins allocated to the Cunard Saver Fare had been booked, and therefore Cunard could only offer the higher Select Fare. As a result of our excellent relationships with cruise lines such as Cunard, and our expertise and knowledge, we were able to contact the inventory department and have a Saver Fare cabin released to enable us to provide you with a lower price. Regarding the two-factor authentication, we explained that it was a newly introduced measure to enhance protection against fraud. Your knowledge of the banking process and insight into online payments and fraud prevention was extremely valuable to Danielle, particularly as this 3D Secure payment system is new to us. As this is such a new process, this information was articulate to our team as part of our training, and your insights are greatly appreciated. We acknowledge the oversight in recording your passport details, taking only the month and year, and needing to contact you for the exact date. We sincerely apologise if this caused any inconvenience. Exceptional customer service is at the core of our business, and we are continuously reviewing our training processes to ensure we meet our high standards. We trust that the continued service provided by the Art of Travel team will be a more positive experience. Thank you again for booking with Art of Travel.

Thank you so much for your feedback. Penny was thrilled to read your kind words. We wish you a wonderful river cruise and are here to assist you anytime with questions, advice or guidance.

Thank you for taking the time to share your feedback with us. We truly value insights from our customers, and we're thrilled to learn that our efforts to deliver exceptional service are being recognised. Your 5 star review provides a wonderful source of motivation for our team. We remain committed to upholding this standard of excellence!

Thank you for your 5* review and feedback. Excellent service is our mantra and the team at Art of Travel strive to ensure this is always the case!

Thank you so much for your positive feedback. We are so pleased you are looking forward to your upcoming river cruise in October, and that Peter was able to assist you in finding the perfect cruise. Traveling with other single passengers adds an extra layer of comfort, and the team at art of Travel are here to assist you all the way.

Thank you for your wonderful review and recommendation! We are thrilled to hear that Shannon was able to provide you with a service that exceeded your expectations. Our team takes pride in providing efficient, courteous, and effective services to all our customers, and we're delighted to know this has been your experience. Your kind words will be passed on to Shannon, which will serve as a great encouragement to her and our entire team!

Thank you so much for your kind words! We're so glad we could assist you in finding the ideal river cruise at a great price. It's always our goal to provide exceptional customer service, so we're thrilled to hear that you had a positive experience.

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our services at Art of Travel trustworthy, professional, and filled with knowledge. We take pride in researching and finding that perfect cruise for our clients, and it's truly rewarding to know that we were able to meet your expectations!